Overall rating
4.6
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its environmental impact, allowing them to offset carbon emissions from orders. They find it easy to integrate, with a clean design and customizable features. The user-friendly dashboard provides valuable analytics. Customer service is noted for its prompt and helpful responses. The app not only enhances brand image but also reportedly boosts conversion rates. It supports both local and global sustainability projects and offers flexibility in handling carbon offset costs.

August 3, 2021

This app has had an incredible impact on our company! We are doing our part to help, and our customers really appreciate it. To top it off the customer service is top-notch! Thanks guys, pleasure working with you.

Gin Amber Beauty - 100% Natural
United States
6 months using the app
Edited December 7, 2021

We just started to use EcoCart last month. So far, we really love it because not only it can help reduce emissions but also can have better communication with our customers. As we are going to become a fully sustainable company, this is the right step to make. Also, we really appreciate their reliable support that some technical issues have been taken care of really well.

Herbaland Canada
Canada
6 months using the app
August 2, 2021

This is a great app to add to your online store to encourage customers to support the environment. Set up is easy.

AS by DF
United States
6 months using the app
September 12, 2022

great customer support! lovely team who is there to help and follow up to make sure you are satisfied.

Saylor NYC
United States
6 months using the app
December 10, 2020

They are AWESOME! Following up, making it a seamless process, and how epic is it that the first order after we integrated the app it was added to the order?! Amazing response from customers and I can't wait to share with my community the impact we all made through using this service! Thank you for helping me be an even more sustainable company!

Drawn to Ecology
United States
6 months using the app
July 27, 2021

Really amazing app with simple integration and great customer support. Highly recommend for literally every Shopify business to start having a positive impact. Especially love the automatic geo-location project support that all the customers get to see at checkout.

Barkley Eyewear
Australia
6 months using the app
Edited August 20, 2021

such a great app! Love that we can provide an eco-friendly option to our shipping as a sustainable brand. I even find that my clients choose to donate when they are picking up. The integration is user-friendly and the EcoCart team is so helpful. I highly recommend this app to any business!

Diphy Wellness
Canada
5 months using the app
September 13, 2021

Very happy with the app and great customer service.
I had an issue and they replied and they fixed it very quickly.
I highly recommend this app.

Insurgent Vine apparel
France
5 months using the app
February 24, 2022

This app is great for a multitude of reasons. Integration was easy; although I had a double-cart issue, it was quickly resolved with no unnecessary fuss at all. Customer service support, especially from Austin, was prompt and helpful. The company recognizes customer feedback and works on viable recommendations to make the app better and more beneficial. Most important of all, it allows stores like mine to offer the products and services that our customers need and love while still benefitting our planet and future generations too.

Store with a Heart
Australia
5 months using the app
Edited August 5, 2021

Our customers seem to love it, uptake has been amazing since we began. Great initiative. Saving the planet click by click! Although submitting this review seems to be a bit trickier than expected.

Skullcandy NZ
New Zealand
5 months using the app