Reviews (255)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through upsell funnels and bundle offers, noting increased average order values and conversion rates. Features like product add-ons, checkout discounts, and shoppable video reels are particularly effective. The app is easy to set up and customize, enhancing store aesthetics. Support is highlighted as quick and helpful, with additional tools like trust badges and cart recovery enhancing functionality.

February 2, 2026

ABSOLUTE PRIVACY VIOLATION. This app is stealing backend data. I started receiving spam WhatsApp messages on a private phone number that is ONLY registered in my Shopify admin settings and IS NOT displayed anywhere on my public storefront. This proves the app is scraping private administrative contact details and selling them to scammers. I have documented this breach and reported it to Shopify Security. Delete this app immediately if you value your privacy!

GZM Studio
United States
About 16 hours using the app
October 3, 2025

cree una upsell que llaman ellos buy x get y y me volvio lenta la pagina y al final despues de desintalar genra un problema en el que con solo ver productos o actualizar la pagina me agrega ese upsell cada vez que se actualiza

TRUST
Colombia
15 days using the app
EcomRise replied October 14, 2025

Hi there,

Thanks for your feedback! After checking carefully, our dev team confirmed that the issue was actually caused by another app, Releasit COD Form, not EcomRise. When that app is disabled, the problem no longer occurs.

We’ve tried reaching you several times via email to help resolve this completely. If you see this, please check your inbox, we’d love to make things right for you.

Best regards,
Anna – EcomRise Support Team

September 7, 2024

DO NOT waste your time with this app! The developers clearly have no idea what they’re doing. My project has been delayed by over a week because of their sloppy work. They fix one bug, and guess what? Another one shows up! It’s like they don’t even test their own app before throwing it at their users.

A real company would have proper testers in place to find these bugs BEFORE releasing updates, but here, they seem to expect clients to do the work for them. Absolutely unacceptable. If you value your time and sanity, steer clear of this nightmare!

Nad Foods
Malaysia
20 days using the app
EcomRise replied September 10, 2024

Hi there,

This is Maria - EcomRise Customer Success Manager.
I am truly sorry for your experiences with the app.

I understand that you expect a smoother experience, and totally relate to your frustration. We improved the app as soon as we received your feedback. And I really hope we have a second chance to serve you.

Could you please check our follow up email in which we discuss in details how we can make it up for you and make sure you get priority support in from now on.

I hope to hear back from you soon!

Best regards,
Maria