Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 12, 2024

I am having a great experience with the support that THE4 company has given me. The support helped me build my website the way I needed it without having to hire a programmer for it. They also have an integrated EcomRise application, which helps a lot to choose between several template models, thank you for the wonderful and attentive support!

RICKAZE
Brazil
About 2 months using the app
March 28, 2024

Alfred helped me out with my issue he also suggested to install EcomRise for any future updates for the Ecomus theme. I could give more than five stars for the good customer service I received but five is the maximum. Alfred, keep up with the good work.

AfiLiMa Essentials
United Kingdom
22 days using the app
April 2, 2024

I highly recommend this theme. The Customer Support is truly outstanding! I have asked quite a lot questions regarding "how to" for my Shopify store and been assisted by a few from the Customer Support team. Among these, Mie Tran, Annie and Alfred has been absolute gems in assisting me. Their expertise and precision in troubleshooting have been invaluable as I continuously strive to enhance my store.

Bou&Ville
Norway
2 months using the app
April 28, 2024

I recently purchased the Kalles theme from The4, and I am thoroughly impressed! The theme offers an extensive array of features that are highly customizable, enhancing its visual appeal significantly. What truly sets this product apart, however, is the exceptional support team. They are consistently prompt in their responses, extremely helpful in resolving any issues, and always available to answer any questions. I highly recommend the Kalles theme for anyone looking to elevate their website's design and functionality.

My Store
Denmark
About 1 month using the app
March 7, 2024

I need to explore more about Ecomposer, but I can say that it's a very useful application.
I was helped by Susan, who was extremely helpful and quick.
Excellent support experience!

Thank you!

Fluffall®
Italy
13 days using the app
April 16, 2024

I'm going to test the application, it offers the functions I'm looking for my store, good support to enable it from @Anna.

Tecneu
Mexico
2 months using the app
March 9, 2024

The responsive support team makes this app perfect for new store owners. It's free, great for converting visitors into customers, and speeds up decision-making. They deserve a five-star rating for their exceptional help.

Thanks Anna For your helping ❤️

Saudify
Morocco
29 days using the app
April 26, 2024

Greate cusomer support.Thanks alfred he is very knowledgeable and solved my all problem.

Ecomrise is awesome apps,lots of features.

Moon
United Kingdom
2 months using the app
April 11, 2024

The support is very enthusiastic and prompt. The support team answered all my questions and provided suitable solutions. All the features of the app are good and greatly support my store. Highly recommend for sellers.

Jetwave Hub
Australia
3 months using the app
February 1, 2024

Best app, lots of Sales features. Great theme options. Great support. Love everything about it. Also they do regular updates.

My Store
Australia
3 months using the app