Editify ‑ Order Editor , 20 reviews

Overall rating
4.1
Counts per rating level
  • 60% of ratings are 5 stars
    12
  • 20% of ratings are 4 stars
    4
  • 5% of ratings are 3 stars
    1
  • 5% of ratings are 2 stars
    1
  • 10% of ratings are 1 stars
    2
March 28, 2024

I am unable to backdate my orders and I am unable to edit my billing address! I saw that a purchase of the more expensive plan is required to actually see any backdate orders.

spaspecialized
Malaysia
20 days using the app
February 29, 2024

Starter plan does not allow to backdate orders without the billing address and you are unable to edit the billing address without the more expensive plan. So unless I pay for the more expensive plan without the free trial, I'm unable to even see if the app works. Very sneaky.

sapinca.lt
Lithuania
About 1 hour using the app
Shopvana replied March 1, 2024

Hi, We apologize for the free trial oversight, and thanks for bringing this to our attention. I think what happened is you got a free trial on the basic plan and then the pro plan counted that as your free trial. We understand the importance of experiencing the full capabilities of our service. To rectify this, we’ve granted you complimentary upgraded access, allowing you to explore and utilize the backdating feature and add a billing address without any cost. Thank you for your patience and understanding.

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