Editify Order Editing & Upsell

Name: Editify Order Editing & Upsell
Brand: Forty Seven Jane LLC
Rating: 3.8 (24 reviews)

Pricing: From $19/month. Free trial available.
Rating: 3.8 (24)
Developer: Forty Seven Jane LLC

Effortlessly edit orders, and reduce returns and support debt by letting customers edit their orders

Editify is an app that gives you the power to edit orders with ease! Say goodbye to manual updates and hello to more time spent growing your business. With this app, you can now effortlessly change any order on your store (including the order date!), ensuring your records are accurate and up-to-date. With our customer portal, customers can amend their orders. This reduces returns and support headaches for you, the merchant! This feature can be toggled for added flexibility.

Edit Orders in Admin: Modify products, shipping, and more beyond Shopify’s limit
Self-Service Order Edits: Customers can update address, items, shipping, + more
Custom Shopify Flow Actions: Automate order edits and post-purchase flows
Boost Revenue Instantly: Let customers add more to their order after checkout
Integrate With Essential Apps: Connect to fulfillment, fraud, shipping, and more

Highlights: Use directly in Shopify admin

Languages

English

Works with

Pricing

Starter

$19 / month

Backdate Orders
Edit Shipping Cost
Edit Billing Address
Send Invoice
Accurate Shopify Analytics
Financial Reporting
Support

3-day free trial

Pro

$39 / month

1% of upsell revenue generated per month by the app

Everything in Basic
Customer Portal
Priority Support
Flow Actions

3-day free trial

Enterprise

$199 / month

ERP Integrations
White Glove Onboarding
1-1 Slack Support
Custom Flow Actions

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (24)

Overall rating

3.8

Counts per rating level

58% of ratings are 5 stars
14
17% of ratings are 4 stars
4
4% of ratings are 3 stars
1
4% of ratings are 2 stars
1
17% of ratings are 1 stars
4

All reviews

November 12, 2025

Easy to onboard, easy to use. Has reduced the amount of time I have had to spend each day responding to customers who commonly put in the wrong shipping address (usually from putting in billing address).

Beer Golf

United States

6 days using the app

November 11, 2025

I attempted to amend a customers Billing address at the customers request. This then duplicated the customers order and charged them again! I requested help from support but did not receive a response. Pretty useless app and makes a complete mess of your orders. The interface is hard to navigate too

Wil Shrike Art

United Kingdom

About 19 hours using the app

Forty Seven Jane LLC replied November 12, 2025

Hi there — we’re really sorry to hear about this experience. That definitely shouldn’t have happened, and we’d like to make it right. The duplicate charge you mentioned sounds like an unusual sync issue rather than expected app behavior, and our team can help correct it quickly once we have the order details.

Please reach out to us directly at info@fortysevenjane.com so we can investigate your specific case. We take this kind of feedback seriously and want to ensure everything is resolved properly.

August 5, 2025

This app has cut down on a significant amount of unnecessary customer service time by allowing our customers to edit their own orders post-sale. We have had multiple occasions where the customer has decided they wanted to increase their purchase and add products and were able to do so because of Editify.

Lawn Die®

United States

2 minutes using the app