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Effortlessly edit orders, and reduce returns and support debt by letting customers edit their orders
Editify is an app that gives you the power to edit orders with ease! Say goodbye to manual updates and hello to more time spent growing your business. With this app, you can now effortlessly change any order on your store (including the order date!), ensuring your records are accurate and up-to-date. With our customer portal, customers can amend their orders. This reduces returns and support headaches for you, the merchant! This feature can be toggled for added flexibility.
- Edit Orders in Admin: Modify products, shipping, and more beyond Shopify’s limit
- Self-Service Order Edits: Customers can update address, items, shipping, + more
- Custom Shopify Flow Actions: Automate order edits and post-purchase flows
- Boost Revenue Instantly: Let customers add more to their order after checkout
- Integrate With Essential Apps: Connect to fulfillment, fraud, shipping, and more
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify Flow
Categories
Order updates
Pricing
Starter
$19 / month
- Backdate Orders
- Edit Shipping Cost
- Edit Billing Address
- Send Invoice
- Accurate Shopify Analytics
- Financial Reporting
- Support
3-day free trial
Pro
$39 / month
1% of upsell revenue generated per month by the app
- Everything in Basic
- Customer Portal
- Priority Support
- Flow Actions
3-day free trial
Enterprise
$199 / month
- ERP Integrations
- White Glove Onboarding
- 1-1 Slack Support
- Custom Flow Actions
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (23)
This app does exactly what I need it to do! We use a separate POS in our store on are too busy on the weekends to scan items in Shopify so on Mondays I manually add all the orders from the weekends and back date them. Editify does it perfectly! And the support is excellent! I had a question and Alberto scheduled a video call with me immediately to walk me through what I needed to do.
This app is my secret weapon. We sell a few products that include a lot of sub-components and bundles. Edity allows us to have a consistent customer experience while juggling orders on the backend.
I wouldn’t recommend this app if you’re using it to backdate orders. Great support but it is not doing what I need. When I backdate an order it makes a second order with the desired date and if the customer paid already then I have to go to Shopify admin and reach out to tech support for assistance to properly delete the order i no longer need. I found a loop hole by inputting an order on Shopify, marking it unpaid, going back to editify to backdate the order and being able to delete it through the app. Only to find out it doesn’t save my back date or delete the original order. I’ve been going back and forth with tech support, they are very helpful but the app its self is not
Editify may be new, but it's already become an essential app for my business. I love how user-friendly it is, and the backdating feature is a game-changer.
I was skeptical about trying a new app, but Editify has exceeded my expectations.Backdatingorders has never been easier!
Support
App support provided by Shopvana.
Resources
Launched
February 6, 2023
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