Editify Order Editing & Upsell
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Reviews (27)
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Easy to onboard, easy to use. Has reduced the amount of time I have had to spend each day responding to customers who commonly put in the wrong shipping address (usually from putting in billing address).
I attempted to amend a customers Billing address at the customers request. This then duplicated the customers order and charged them again! I requested help from support but did not receive a response. Pretty useless app and makes a complete mess of your orders. The interface is hard to navigate too
Hi there — we’re really sorry to hear about this experience. That definitely shouldn’t have happened, and we’d like to make it right. The duplicate charge you mentioned sounds like an unusual sync issue rather than expected app behavior, and our team can help correct it quickly once we have the order details.
Please reach out to us directly at info@fortysevenjane.com so we can investigate your specific case. We take this kind of feedback seriously and want to ensure everything is resolved properly.
This app does exactly what I need it to do! We use a separate POS in our store on are too busy on the weekends to scan items in Shopify so on Mondays I manually add all the orders from the weekends and back date them. Editify does it perfectly! And the support is excellent! I had a question and Alberto scheduled a video call with me immediately to walk me through what I needed to do.
This app is my secret weapon. We sell a few products that include a lot of sub-components and bundles. Edity allows us to have a consistent customer experience while juggling orders on the backend.
good app
Very useful app. I use square for in person sales and sometimes the dates are off upon import. This app helps me keep customer order records accurate by being able to backdate an order. Very helpful!
5 stars for support. I had very good experience. Professional, quick, polite, flexible. I got answers to all questions what I had in few minutes.
About App. I was looking for possibility to add backdate orders and this app met my requirements. Easy to use, I solved my problem very quickly. Thank you very much!
Great App. Does what we needed it to do which is to backdate orders. Helps with tallying and reconciling orders with bank statements. Keep it up!
I was skeptical about trying a new app, but Editify has exceeded my expectations.Backdatingorders has never been easier!
This app does exactly what I need it to do...backdate orders. Sometimes there are orders I forgot to submit but payment has already been made. This allows me to backdate these orders. It's a simple task and this app offers a simple solution. Highly recommend.
