Editify Order Editing & Upsell
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Great App. Does what we needed it to do which is to backdate orders. Helps with tallying and reconciling orders with bank statements. Keep it up!
This app has cut down on a significant amount of unnecessary customer service time by allowing our customers to edit their own orders post-sale. We have had multiple occasions where the customer has decided they wanted to increase their purchase and add products and were able to do so because of Editify.
This app does exactly what I need it to do...backdate orders. Sometimes there are orders I forgot to submit but payment has already been made. This allows me to backdate these orders. It's a simple task and this app offers a simple solution. Highly recommend.
This app makes backdating orders easy! Hope they will keep it free and cant wait to see what other features they will have in the future!
Editify may be new, but it's already become an essential app for my business. I love how user-friendly it is, and the backdating feature is a game-changer.
I am unable to backdate my orders and I am unable to edit my billing address! I saw that a purchase of the more expensive plan is required to actually see any backdate orders.
Works exactly as advertised. Easy to use and doesn't require a separate app to open.
UPDATE - I couldn't backdate orders without selecting a plan. At the time, I assumed that this was just part of the process and I'd get billed after the 3-day trial. Well, the next morning, I had a bill for $4.99, so there is no 3-day trial. I've requested a refund. I'll update this review if they refund my money.
UPDATE #2 - Editify explained why I was charged and it seems to be a mistake on my part. Without a problem, Editify refunded my money. The app worked as I needed, so I changed my review to 4 stars.
Hi, Thanks for your review. I'll explain what happened. The reason you were billed the next day is that you canceled the subscription with the free trial and then activated it again thus nulling the free trial. The refund was invoiced yesterday, it usually takes a couple of days to hit your account as they are managed by Shopify. Also sent you an email with the refunded invoice. We apologize for any inconvenience
Great app . Needed to backdate orders and this makes it so easy.
Great app for backdating your orders efficiently, easy to use, plus it can also be used for financial reporting.
UPDATE: The app creator indicated that the pricing & features bug described below is fixed (I didn't test it though). They also indicated they are working on a solution to allow editing of orders created by another app.
The pricing and features of this app are not listed correctly. The app does not allow you to edit orders at the "starter" tier, only at the "pro" tier.
Secondly, for anyone wondering - the app does not allow you to edit orders created by a different app (maybe this is a shopify limitation and not specific to this app, I'm not sure).