ELX Chatbot: AI & Live Chat

ELX Chatbot: AI & Live Chat

Pricing
From $249/month. Free trial available.
Rating
5.0 (1)
Developer
EchoLogyx Ltd

ELX Chatbot: An AI-Powered 24/7 Sales Assistant to support your customers.

ELX Chatbot Shopify App is built specifically for Shopify Stores, ensuring a smooth, one-click installation process. Unlike generic chatbots, it directly connects with your Shopify store’s data, making setup quick and efficient. Its powerful AI is designed to constantly learn from your users’ interactions to provide accurate answers. Whether it is to provide the right product suggestions or answer questions regarding orders, ELX ChatBot ensures that your customers are getting the right answers.

ELX Chatbot Shopify App is built specifically for Shopify Stores, ensuring a smooth, one-click installation process. Unlike generic chatbots, it directly connects with your Shopify store’s data, making setup quick and efficient. Its powerful AI is designed to constantly learn from your users’ interactions to provide accurate answers. Whether it is to provide the right product suggestions or answer questions regarding orders, ELX ChatBot ensures that your customers are getting the right answers. more
  • Customize the chatbot’s design to perfectly match your brand style.
  • Auto-sync your products so the chatbot can recommend them instantly.
  • Let customers ask “Where’s my order?” and get real-time order updates.
  • Train the bot with your FAQs and let AI to auto-respond to common questions.
  • Integrates with Facebook Business, Instagram Business and other platforms

Languages

English

Works with

  • Facebook Business
  • Instagram Business
  • Slack
  • Support Email
  • Whatsapp Business

Pricing

Starter

$249 / month

or $2,400/year and save 20%

Features

  • Up to 50,000 User Sessions
  • 1,000 Messages/Month (12,000/Year)
  • Up to 5,000 Products
  • Unlimited FAQs
  • Unlimited Order Status Queries
  • Unlimited Chat Takeover
  • 60 Days Transcript Retention
  • Email Support

15-day free trial

Bronze

$349 / month

or $3,360/year and save 20%

Features

  • Up to 100,000 User Sessions
  • 2,000 Messages/Month (24,000/Year)
  • Up to 10,000 Products
  • Unlimited FAQs
  • Unlimited Order Status Queries
  • Unlimited Chat Takeover
  • 90 Days Transcript Retention
  • Email Support

15-day free trial

Silver

$649 / month

or $6,240/year and save 20%

Features

  • Up to 250,000 User Sessions
  • 4,000 Messages/Month (48,000/Year)
  • Up to 50,000 Products
  • Unlimited FAQs
  • Unlimited Order Status Queries
  • Unlimited Chat Takeover
  • 120 Days Transcript Retention
  • Email & Chat Support

15-day free trial

Gold

$799 / month

or $7,680/year and save 20%

Features

  • Up to 500,000 User Sessions
  • 8,000 Messages/Month (96,000/Year)
  • Up to 100,000 Products
  • Unlimited FAQs
  • Unlimited Order Status Queries
  • Unlimited Chat Takeover
  • 150 Days Transcript Retention
  • Email & Chat Support

15-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 23, 2026

We've been using the chatbot built by this team and it has genuinely transformed the way we handle customer service. I'd give it a 10/10 without hesitation.

Before the bot, our team was stretched thin trying to keep up with customer enquiries. Now, it handles FAQs automatically and is available 24/7 meaning our customers get instant responses at any time of the day, even outside of business hours. The reduction in response times has been noticeable and our customers have felt it too.

It is highly configurable and we can add all our specific questions and curate the answers based on our brands tone. It genuinely resolves queries efficiently, which has taken a huge load off our customer service team and freed them up to focus on more complex issues.

Chinti & Parker UK
United Kingdom
8 months using the app
EchoLogyx Ltd replied June 29, 2026

Thank you so much for such kind words. I am glad that the ELX Chatbot is supporting and handling the customer queries automatically!

Support

App support provided by EchoLogyx Ltd.

Developer

EchoLogyx Ltd

110-112, parkway, Camden, London, ENG, NW1 7AN, GB

Launched

August 18, 2025

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