Reviews (98)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
December 19, 2024

emotive has brought a personalized customer centric experience to our customers and has helped us to engage our customer base and boost our sales in the process. We have a measurable increase in customer engagement and in revenue since we began working with emotive.

Ohio Flame
United States
4 months using the app
October 30, 2024

There are SMS platforms that send broadcast messages (a la email blasts), and then there are Conversational Messaging apps like Emotive. It has changed our business and provides a consistent 35X ROI! Create new connections with your shoppers, and take your revenue to new heights. We love Emotive!

YALA
United States
6 months using the app
September 8, 2024

It was great working with Emotive. 10/10 for their sales pitch, and 10/10 for their customer support. I've worked with competitor SMS marketing software before but no one can beat Emotive's customer support experience. Overall when it comes to numbers, SMS marketing has been the big thing for us in 2024, and Emotive's popup and pixel surely helped a great deal in that. They actually care about your growth.

Mandujour
United States
Almost 3 years using the app
Emotive replied September 12, 2024

Thanks for this amazing feedback, Mandujour team! We're glad to hear that our sales pitch and customer support made such a positive impression, especially compared to our competitors. Awesome to know that SMS marketing with us has been a game-changer for you in 2024, and we're glad our popup and pixel features have contributed to your success.

We're always here to support your growth and can't wait to see what’s next for your brand! 🚀

August 16, 2024

Emotive has been instrumental in increasing my bottom line at glo luxury oils. Initially, I was hesitant to invest $200+/mo but after the first SMS campaign, the ROI was 5x and it keeps increasing to my surprise each and every time I use it. The support team, Nikki and JC have been so helpful in creating campaigns and segments for me during busy seasons. The set up was a breeze as they held my hand through the entire process. After over a year of working with Emotive, I will continue to recommend this company!

glō Luxury Oils
United States
Almost 3 years using the app
Emotive replied September 12, 2024

Thank you so much for sharing your experience. We're really happy that Emotive has played a key role in boosting your ROI and continues to exceed your expectations. Nikki and JC will be so happy to hear about your kind words. Also proud to support you through busy seasons, and it’s great to know the setup was seamless. We appreciate your trust over the past year and look forward to continuing to help your business grow!

September 19, 2024

Emotive is great if you're looking to really hone in on SMS. They have all the features built out to get high ROI from your messages, and the support team to help you do so. That's all you can ask for in an SMS platform imo. The monthly bill can get pricey if you're not conscious about how many credits you're sending each time, but that's with any SMS service.

Hogsworth
United States
24 days using the app
August 7, 2024

We have been partnering with Emotive for our SMS marketing needs for several years now, and our experience has been nothing short of exceptional. Emotive has proven to be a very reliable and effective partner, seamlessly integrating into our marketing strategy with minimal effort required on our end.

Their platform works efficiently in the background, allowing us to focus on other aspects of our business while they handle our SMS campaigns with precision. The ease of management and the outstanding support from their team have made our collaboration smooth and productive.

I highly recommend Emotive for anyone looking for a dependable and efficient SMS marketing solution. They have consistently delivered great results for us, making them an invaluable part of our marketing efforts.

Wildkin
United States
About 3 years using the app
Emotive replied August 13, 2024

Wooow! Thank you so much for this amazing feedback. We're glad to hear that Emotive has been an exceptional partner for your SMS marketing over the years. It’s wonderful to know our platform has seamlessly integrated into your strategy, allowing you to focus on what you do best.

We’re grateful for your trust in us and are here to keep delivering results. Thanks again for the high recommendation. 🙌

August 27, 2024

Emotive is a great introduction to sms/mobile marketing. Very hands-on and invested in growing your business and connecting with your customers. Highly recommended.

WAYA WEST
United States
2 months using the app
Emotive replied September 12, 2024

Thanks so much for your recommendation. We're glad to hear that Emotive has been a great introduction to SMS marketing for your business. It's our goal to help brands like yours to grow and strengthen your connection with your customers, and we're happy to be a part of your success. 😊

August 14, 2024

We love Emotive! Our customers are engaged and love receiving discount codes and keeping updated as to the sales and events we offer and tracking for their orders and so much more! Its easy to learn and is a big part of our business! Staff is great and will help you with every step!

Ulla-La Boutique
Canada
6 months using the app
Emotive replied September 12, 2024

Thank you so much for this awesome feedback, Ulla-La Boutique. We're glad Emotive is keeping your customers engaged and helping your business grow. Always great to hear merchants finding it easy to use and that our team has been helpful. 😊

August 8, 2024

Emotive has made it very easy to reach out to our SMS list with great segmenting options, awesome support (who will even write your texts for you), & an intuitive user interface. When Emotive created its own pop-up for gathering phone numbers and email addresses from customers, JC and the support team took care of the entire migration for us. This is definitely a good option for businesses using SMS marketing.

I was disappointed that they don't use their Attribution software for more accurate analytics on the SMS side.

OutdoorVitals
United States
About 1 year using the app
Emotive replied August 13, 2024

Thank you so much for sharing your experience with us. 😊 We're glad to hear that our segmenting options, support, and user interface have made your SMS marketing easier and more effective. It’s also great to know that JC and the team could seamlessly assist with your migration—we'll pass along your kind words to them. 🙌

We appreciate your feedback about the attribution software and understand the importance of accurate analytics. We're always looking for ways to improve, and your insights are really valuable to us. Thanks for choosing Emotive. ✨

August 5, 2024

Emotive has been great at working with us to ensure we are happy with the results. JC Fajardo has been very hands on with the process, making great implementation and broadcast ideas. We highly recommend emotive for sms marketing.

L'ANIMAL CO
United States
12 months using the app
Emotive replied August 13, 2024

Thanks so much for this wonderful feedback. 😊 We're delighted to hear that you've had a great experience with Emotive and that JC has been so hands-on with your SMS marketing. We’ll make sure to pass along your kind words to him. 👏

We’re here to keep the momentum going. Thanks for recommending us! ✨