Reviews (93)

Overall rating
3.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 15% of ratings are 1 stars
March 3, 2025

The integration was super easy. The best part about the Emotive is the customer experience managers. They are invested in the growth of not only my SMS list but of my brand overall. The one-on-one help is invaluable for small businesses.

Undra Celeste New York
United States
Over 3 years using the app
August 7, 2024

We have been partnering with Emotive for our SMS marketing needs for several years now, and our experience has been nothing short of exceptional. Emotive has proven to be a very reliable and effective partner, seamlessly integrating into our marketing strategy with minimal effort required on our end.

Their platform works efficiently in the background, allowing us to focus on other aspects of our business while they handle our SMS campaigns with precision. The ease of management and the outstanding support from their team have made our collaboration smooth and productive.

I highly recommend Emotive for anyone looking for a dependable and efficient SMS marketing solution. They have consistently delivered great results for us, making them an invaluable part of our marketing efforts.

Wildkin
United States
About 3 years using the app
Bloom Digital By Privy replied August 13, 2024

Wooow! Thank you so much for this amazing feedback. We're glad to hear that Emotive has been an exceptional partner for your SMS marketing over the years. It’s wonderful to know our platform has seamlessly integrated into your strategy, allowing you to focus on what you do best.

We’re grateful for your trust in us and are here to keep delivering results. Thanks again for the high recommendation. 🙌

August 16, 2024

Emotive has been instrumental in increasing my bottom line at glo luxury oils. Initially, I was hesitant to invest $200+/mo but after the first SMS campaign, the ROI was 5x and it keeps increasing to my surprise each and every time I use it. The support team, Nikki and JC have been so helpful in creating campaigns and segments for me during busy seasons. The set up was a breeze as they held my hand through the entire process. After over a year of working with Emotive, I will continue to recommend this company!

glō Luxury Oils
United States
Almost 3 years using the app
Bloom Digital By Privy replied September 12, 2024

Thank you so much for sharing your experience. We're really happy that Emotive has played a key role in boosting your ROI and continues to exceed your expectations. Nikki and JC will be so happy to hear about your kind words. Also proud to support you through busy seasons, and it’s great to know the setup was seamless. We appreciate your trust over the past year and look forward to continuing to help your business grow!

September 8, 2024

It was great working with Emotive. 10/10 for their sales pitch, and 10/10 for their customer support. I've worked with competitor SMS marketing software before but no one can beat Emotive's customer support experience. Overall when it comes to numbers, SMS marketing has been the big thing for us in 2024, and Emotive's popup and pixel surely helped a great deal in that. They actually care about your growth.

Mandujour
United States
Almost 3 years using the app
Bloom Digital By Privy replied September 12, 2024

Thanks for this amazing feedback, Mandujour team! We're glad to hear that our sales pitch and customer support made such a positive impression, especially compared to our competitors. Awesome to know that SMS marketing with us has been a game-changer for you in 2024, and we're glad our popup and pixel features have contributed to your success.

We're always here to support your growth and can't wait to see what’s next for your brand! 🚀

July 23, 2024

We have been using Emotive for our SMS campaigns for over two years. They are a great company to work with and their customer service is fantastic. The platform is always reliable, and the customer service reps are always helping with suggestions on how to improve campaign performance (they are also very easy to reach). Their analytics are easy to follow and show exactly how each campaign is doing. We are a large company that sends over 100 SMS message a month, and have always had great results. Would definitely recommend Emotive to anyone who wants to increase their SMS campaign ROI.

UHS Hardware
United States
Over 2 years using the app
Bloom Digital By Privy replied July 30, 2024

Thanks so much for your kind words and for being with us for over 2 years, UHS Hardware team. 😊 We're happy to hear that you've found our platform reliable and our customer service fantastic. Great to know that our suggestions have helped improve your campaign performance. We really love working with you and are glad to see your campaigns achieving great results.

May 17, 2024

I have been working with Emotive for a few years by now. Tried a different company but the results were not good and the customer service was bad. Decided to go back to Emotive and have been working with Ian. She is a very responsible, creative, responsive, and reliable person to work with.

Results are good and will continue to work with her and Emotive as long as the results are there and sales improve.

Verdant Lyfe
United States
Almost 2 years using the app
Bloom Digital By Privy replied July 11, 2024

Hey, Verdant Lyfe! Thanks for your feedback. We're glad to have you back and happy to hear that Ian has been so responsible, creative, and reliable. Great to know that you're seeing good results with us. We're here to support you and help improve your sales. Thanks for sticking with Emotive! 😊

July 24, 2024

Highly recommend working with emotive! They helped grow my SMS subscriber list and increase conversion through SMS marketing! They have a very hands-on approach and assign you a member of their team to remain in touch with and depend on. Overall great experience and look forward to continue working with them.

NLAcollection
United States
Over 1 year using the app
Bloom Digital By Privy replied July 30, 2024

Thanks so much for this feedback. 😊 We're so glad to hear that we've been able to help grow your SMS subscriber list and increase conversions. Our Emotive Team always aims for a hands-on approach, and it's great to know you’ve found it valuable. We're excited to continue working together and achieve even more success.

August 5, 2024

Emotive has been great at working with us to ensure we are happy with the results. JC Fajardo has been very hands on with the process, making great implementation and broadcast ideas. We highly recommend emotive for sms marketing.

L'ANIMAL CO
United States
12 months using the app
Bloom Digital By Privy replied August 13, 2024

Thanks so much for this wonderful feedback. 😊 We're delighted to hear that you've had a great experience with Emotive and that JC has been so hands-on with your SMS marketing. We’ll make sure to pass along your kind words to him. 👏

We’re here to keep the momentum going. Thanks for recommending us! ✨

July 9, 2024

Emotive is absolutely the best SMS platform that there is. I have tried basically all of them and this has been my favorite. Two-way messaging was essential and their UI is fantastic. Also, they have a great CS team that is always there to help me. I can customize the workflows easily and it integrates so well with Shopify.

SAMi - The Sleep Activity Monitor
United States
10 months using the app
Bloom Digital By Privy replied July 11, 2024

Hey, SAMi. Thanks for this awesome feedback! 😊 We're thrilled to hear that our two-way messaging, UI, and customer service team have made a positive impact. It's great to know that our platform and Shopify integration work seamlessly for you. Thanks for being a part of Emotive!

February 3, 2025

As a person new to using SMS marketing I wasn’t sure what to look for. Emotive knows what they are doing to help small businesses, they are a full service provider, organized, helpful with strategy and listen to my requests. I recommend this team.

Ruff Bar
United States
9 months using the app