Reviews (96)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
August 7, 2024

We have been partnering with Emotive for our SMS marketing needs for several years now, and our experience has been nothing short of exceptional. Emotive has proven to be a very reliable and effective partner, seamlessly integrating into our marketing strategy with minimal effort required on our end.

Their platform works efficiently in the background, allowing us to focus on other aspects of our business while they handle our SMS campaigns with precision. The ease of management and the outstanding support from their team have made our collaboration smooth and productive.

I highly recommend Emotive for anyone looking for a dependable and efficient SMS marketing solution. They have consistently delivered great results for us, making them an invaluable part of our marketing efforts.

Wildkin
United States
About 3 years using the app
Emotive replied August 13, 2024

Wooow! Thank you so much for this amazing feedback. We're glad to hear that Emotive has been an exceptional partner for your SMS marketing over the years. It’s wonderful to know our platform has seamlessly integrated into your strategy, allowing you to focus on what you do best.

We’re grateful for your trust in us and are here to keep delivering results. Thanks again for the high recommendation. 🙌

July 23, 2024

We have been using Emotive for our SMS campaigns for over two years. They are a great company to work with and their customer service is fantastic. The platform is always reliable, and the customer service reps are always helping with suggestions on how to improve campaign performance (they are also very easy to reach). Their analytics are easy to follow and show exactly how each campaign is doing. We are a large company that sends over 100 SMS message a month, and have always had great results. Would definitely recommend Emotive to anyone who wants to increase their SMS campaign ROI.

UHS Hardware
United States
Over 2 years using the app
Emotive replied July 30, 2024

Thanks so much for your kind words and for being with us for over 2 years, UHS Hardware team. 😊 We're happy to hear that you've found our platform reliable and our customer service fantastic. Great to know that our suggestions have helped improve your campaign performance. We really love working with you and are glad to see your campaigns achieving great results.

September 8, 2024

It was great working with Emotive. 10/10 for their sales pitch, and 10/10 for their customer support. I've worked with competitor SMS marketing software before but no one can beat Emotive's customer support experience. Overall when it comes to numbers, SMS marketing has been the big thing for us in 2024, and Emotive's popup and pixel surely helped a great deal in that. They actually care about your growth.

Mandujour
United States
Almost 3 years using the app
Emotive replied September 12, 2024

Thanks for this amazing feedback, Mandujour team! We're glad to hear that our sales pitch and customer support made such a positive impression, especially compared to our competitors. Awesome to know that SMS marketing with us has been a game-changer for you in 2024, and we're glad our popup and pixel features have contributed to your success.

We're always here to support your growth and can't wait to see what’s next for your brand! 🚀

August 16, 2024

Emotive has been instrumental in increasing my bottom line at glo luxury oils. Initially, I was hesitant to invest $200+/mo but after the first SMS campaign, the ROI was 5x and it keeps increasing to my surprise each and every time I use it. The support team, Nikki and JC have been so helpful in creating campaigns and segments for me during busy seasons. The set up was a breeze as they held my hand through the entire process. After over a year of working with Emotive, I will continue to recommend this company!

glō Luxury Oils
United States
Almost 3 years using the app
Emotive replied September 12, 2024

Thank you so much for sharing your experience. We're really happy that Emotive has played a key role in boosting your ROI and continues to exceed your expectations. Nikki and JC will be so happy to hear about your kind words. Also proud to support you through busy seasons, and it’s great to know the setup was seamless. We appreciate your trust over the past year and look forward to continuing to help your business grow!

July 24, 2024

Highly recommend working with emotive! They helped grow my SMS subscriber list and increase conversion through SMS marketing! They have a very hands-on approach and assign you a member of their team to remain in touch with and depend on. Overall great experience and look forward to continue working with them.

NLAcollection
United States
Over 1 year using the app
Emotive replied July 30, 2024

Thanks so much for this feedback. 😊 We're so glad to hear that we've been able to help grow your SMS subscriber list and increase conversions. Our Emotive Team always aims for a hands-on approach, and it's great to know you’ve found it valuable. We're excited to continue working together and achieve even more success.

July 26, 2024

We couldn't be happier with the services provided by Emotive! Their SMS platform is user-friendly and incredibly effective for our marketing campaigns. Jun and Nikki have been fantastic to work with; anytime we need assistance, they are quick to provide updates.

Our SMS campaigns have proven to be an excellent way to reach our customers quickly and effectively. Highly recommended for any business looking to enhance their SMS marketing strategy!

MyTickTalk
United States
4 months using the app
Emotive replied August 13, 2024

Wow. Thank you so much for this amazing feedback. 😊 We're happy to hear that Emotive has been a game-changer for your SMS marketing. We'll definitely share your kind words with Jun and Nikki—they’ll be so happy to hear it! 🙌

We’re here to support your continued success. Thanks again for the love. 💙

August 14, 2024

We love Emotive! Our customers are engaged and love receiving discount codes and keeping updated as to the sales and events we offer and tracking for their orders and so much more! Its easy to learn and is a big part of our business! Staff is great and will help you with every step!

Ulla-La Boutique
Canada
6 months using the app
Emotive replied September 12, 2024

Thank you so much for this awesome feedback, Ulla-La Boutique. We're glad Emotive is keeping your customers engaged and helping your business grow. Always great to hear merchants finding it easy to use and that our team has been helpful. 😊

July 9, 2024

Emotive is absolutely the best SMS platform that there is. I have tried basically all of them and this has been my favorite. Two-way messaging was essential and their UI is fantastic. Also, they have a great CS team that is always there to help me. I can customize the workflows easily and it integrates so well with Shopify.

SAMi - The Sleep Activity Monitor
United States
10 months using the app
Emotive replied July 11, 2024

Hey, SAMi. Thanks for this awesome feedback! 😊 We're thrilled to hear that our two-way messaging, UI, and customer service team have made a positive impact. It's great to know that our platform and Shopify integration work seamlessly for you. Thanks for being a part of Emotive!

September 19, 2024

Emotive is great if you're looking to really hone in on SMS. They have all the features built out to get high ROI from your messages, and the support team to help you do so. That's all you can ask for in an SMS platform imo. The monthly bill can get pricey if you're not conscious about how many credits you're sending each time, but that's with any SMS service.

Hogsworth
United States
24 days using the app
August 5, 2024

Emotive has been great at working with us to ensure we are happy with the results. JC Fajardo has been very hands on with the process, making great implementation and broadcast ideas. We highly recommend emotive for sms marketing.

L'ANIMAL CO
United States
12 months using the app
Emotive replied August 13, 2024

Thanks so much for this wonderful feedback. 😊 We're delighted to hear that you've had a great experience with Emotive and that JC has been so hands-on with your SMS marketing. We’ll make sure to pass along your kind words to him. 👏

We’re here to keep the momentum going. Thanks for recommending us! ✨