Emotive: SMS Marketing

Emotive: SMS Marketing

Pricing
Free to install. Additional charges may apply.
Rating
3.8 (93)
Developer
Emotive

Conversational SMS Marketing is a high ROI channel for Ecommerce stores. Try it today.

Engage your customers through automated two-way text message conversations. Your Emotive plan comes with dedicated strategy, support, and copywriting resources and even offers do-it-for-you options to ensure you maximize your revenue. Emotive is easy to use and risk-free to get started. We offer ROI guarantee or your money back.

Engage your customers through automated two-way text message conversations. Your Emotive plan comes with dedicated strategy, support, and copywriting resources and even offers do-it-for-you options to ensure you maximize your revenue. Emotive is easy to use and risk-free to get started. We offer ROI guarantee or your money back. more
  • Build your SMS audience compliantly with customized pop-ups and checkout flows
  • Create two-way SMS campaigns easily from 600+ pre-tested templates
  • Segment your customers and automate abandoned cart messages or promotions
  • Take advantage of do-it-for-you support, strategy, and copywriting services
  • Drive revenue and measure success with attribution analytics and reports

Languages

English

Works with

  • ReCharge
  • Zendesk
  • Slack
  • Zapier
  • Gorgias
  • Klaviyo

Pricing

External charges may be billed by Emotive separately from your Shopify invoice. Learn more

Free

Free to install

30-day free trial then option to graduate to a paid plan with ROI guarantee

All charges are billed in USD. See all pricing options

Reviews (93)

Overall rating
3.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 15% of ratings are 1 stars
January 5, 2026

Working with Emotive was extremely negative and exhausting.

Pricing elements such as carrier fees, taxes, minimum spend requirements is Confusing and poorly disclosed, Reporting is extremely unreliable.

I strongly recommend merchants to stay away and seriously consider Better and Cheaper alternative solutions before making the same mistake. AVOID!

Osmotics Skincare
United States
About 2 years using the app
October 10, 2025

I have been trying to cancel my subscription with Emotive for months now and they keep charging me. They were originally responsive but now never respond to any of my emails. The only time they responsded when I requested to cancel was to try and upsell me on their other services. DO NOT sign with them.

The Fantasy Box
United States
9 months using the app
March 3, 2025

The integration was super easy. The best part about the Emotive is the customer experience managers. They are invested in the growth of not only my SMS list but of my brand overall. The one-on-one help is invaluable for small businesses.

Undra Celeste New York
United States
Over 3 years using the app

Support

App support provided by Emotive.

Or visit their support portal

Developer

Emotive

Boston, MA, US

Launched

May 27, 2022 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, gift cards, marketing, store analytics, Shopify Payments, Online Store

  • Edit customers

    Customer data

  • Edit products

    Inventory, product listings, products, or collections

  • Edit orders

    Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order details, shipping information, third-party fulfillment, or order edits

  • View and Sync Discounts

    Discount codes and promotions

  • Edit gift cards

    Gift cards

  • Edit marketing

    Marketing events

  • View store analytics

    Analytics

  • View Shopify Payments

    Shopify Payments disputes or Shopify Payments payouts

  • Edit your Online Store

    Checkout page, pages on your Online Store, script tags in your Online Store, or theme

  • Edit other data

    Locales, locations, price rules, reports, resource feedbacks, or translations

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