Reviews (80)

Overall rating
4.2
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
April 3, 2024

Ryan, Jen, and Mhira are amazing! They held our hand through every step of the process making it such a wonderful experience. We were hesitant at first to enter the SMS world but the transition to SMS/MMS was seamless.

Gold & Honey
United States
2 months using the app
March 28, 2024

Great platform, and amazing support.
My experience with emotive is very positive. I have tried all other platforms and switched from Klayvio and Attentive and this is by far the best SMS platform out there.

Centric | World's #1 Training Shorts
United States
13 days using the app
June 1, 2024

The Emotive team is on top of it. Very responsive and follow up quickly. Easy to use and effective.

Atlantic Fine Furniture Inc
United States
About 1 month using the app
December 19, 2023

Emotive has been a great hands-on tool that continues to provide our store with the sms results we want to see. The tech integrations have been seamless and timely. My only complaint is that there seem to be a lot of missing features that would be nice to have, but the team is very quick to offer alternative solutions and work on product updates.

Pit Boss Grills
United States
11 months using the app
December 4, 2023

The Emotive Growth Team has helped us to scale our SMS and social advertising efforts by creating a seamless experience for social media users to become part of our digital ecosystem. This led to an increase in net new business and better retention of existing customers. They really work to understand your business and goals while collaborating on initiatives that move the needle.

Steele Canvas Basket Corp
United States
Over 3 years using the app
August 9, 2023

We really love using Emotive. It makes SMS marketing super seamless.
Their support and onboarding team is fantastic, they are extremely helpful in ensuring your team is taking full advantage of all of the features to maximize ROI.

Emotive is definitely one of the better SMS platforms we've used (and we've used quite a few). The dashboard has a great layout, and it has all of the features we need to launch successful campaigns. The pre-built flows are super good on their own and easy to customize to your brands needs.

So far everything has been great, but the only feature I would like to see is a cost calculator to show the estimated cost for the campaign before it has been sent.

Tappy Card
United States
4 months using the app
December 13, 2023

Nous avons bien aimé travailler avec Emotive. Nous avons eu un bon retour sur notre investissement tout au long de l'année.

Bamboo Underwear
Canada
Over 1 year using the app
September 14, 2023

They are definitely a hands-on company who take your success personally. Quick to offer messaging suggestions or hop on a call with you. Largely easy-to-use interface and if you forget anything, your success manager is always just an email away. Would recommend to other businesses looking to break into the SMS marketing scene.

GoFish Cam
United States
November 15, 2022

The app works really well. The only downside it that you will need to use 2 platforms (emotive and wisepop) and that can get confusing. The team at emotive is really helpful.

FIXY Makeup
United States
About 3 years using the app
April 5, 2023

Emotive is our go-to SMS app. The program is super easy to use, and the support we get is unreal. With an account rep, and a dedicated copywriter there is nothing missing with this app. They are able to help us plan out sales to run, they give us information on performance, THEY WRITE COPY WHICH IS HUGE! Not only that, but they respect that we are a small company and have been incredibly helpful in making our money go the farthest and ensure our ROI is what we want!

Cannot recommend more!

Madrinas Coffee
United States
About 3 years using the app