Reviews (80)

Overall rating
4.2
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
January 5, 2023

Emotive is great. It's an extremely useful tool to reach out to customers and is easily manageable and understandable with the tools and reports available. Support is also very quick to respond and has valuable solutions to any issues that arise.

Pillow Guy
United States
About 3 years using the app
Edited October 20, 2022

We started using Emotive to communicate directly to our customers, exactly where they are (on their phones). The price is higher than others, however great service & support and a very helpful onboarding process. Additionally their creative team assists in coming up with copy, when we're stuck or slow. Great value!

Four All Ice Cream
Canada
Almost 3 years using the app
December 9, 2022

Have been with Emotive for 2 years now, really like their hands of support approach. Also, the ability to use a normal phone number vs. short code is huge for a personal touch to the brand. Overall really solid experience!

Love Sweat Fitness
United States
Over 2 years using the app
October 24, 2022

Elevate your SMS marketing with Emotive! Emotive has revolutionized the way we interact with our customers. We've seen a great ROI and it's been an crucial part of our marketing strategy.

Rock 'Em Socks
United States
Over 2 years using the app
December 28, 2022

You guys have really created an excellent product and have a great support team. Easy to use and very intuitive.

Dave's Sweet Tooth Toffee
United States
Over 2 years using the app
December 5, 2022

Great app for our health & wellness ecommerce brand. Outstanding support from within Emotive when you are working with a lean team on scheduling and copywriting. Very transparent and easy-to-use. I recommend!

Dr. Anna Cabeca
United States
Over 2 years using the app
October 21, 2022

I've used Emotive for about two years and overall it's been a great product that has undoubtedly boosted revenue. They provide marketing helps thanks to an account manager and copywriter which is useful for small businesses who don't want to hire people otherwise. Emotive is also constantly adding new products and making improvements. Overall recommend.

LIVE A GREAT STORY
United States
Over 2 years using the app
December 1, 2022

We've been using Emotive for almost 2 years now and we couldn't be happier with the decision. They have an amazing Customer Success team and tech support. More than anything else, the SMS solutions perfectly compliment our overall marketing strategy. We highly recommend Emotive to anyone looking to have great success in SMS marketing.

Sun Coast Sciences
United States
About 2 years using the app
April 25, 2023

Emotive is an excellent SMS partner. They provide consistent, excellent support, resources, content ideas, copywriting, GIFs, and more. Our CSM reaches out very regularly, makes himself available to us, and goes above and beyond. Our experience with Emotive is night and day compared to our old provider, Opt It. The cost and terms are more than reasonable. I highly recommend this company!

MFT Stamps
United States
About 2 years using the app
May 3, 2023

Very satisfied with Emotive! Our rep, Michelle, is a pleasure to work with. The platform is easy to use and it's been a game changer for us.

The Shoe Fairy
United States
About 2 years using the app