Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
December 7, 2022

After fumbling around with another SMS marketing SaaS, as well as Klaviyo's own SMS program, I was decided to give Emotive a try. Starting with what was a to-the-point, no b.s. tour of the product with Christian F. right through a painless integration and onboarding with Brian Honick. The product simply works. The dedicated help from Brian and the entire team really sets this platform apart from the others. I wish every app and SaaS was this elegant and full of professionals like Emotive. Already seeing positive ROI and SMS growth after just 45 days. Couldn't be more pleased.

YAK Grills®
United States
Over 1 year using the app
December 19, 2022

I would definitely recommend Emotive. We find it a useful tool and we're very happy that we work with Emotive. Our CSM is the BEST. She's literally the best CSM we've ever had - across every platform we use. It's easy and user friendly. 10/10

18 Waits
Canada
About 1 year using the app
February 1, 2023

The app itself works incredibly well, our retention in SMS through emotive vs email is insane! But beyond the app, what makes this SO worth it is the support... The team at Emotive is knowledgeable, helpful, and thoughtful; they really made it feel like a team effort.

Rugs2Go
United States
About 1 year using the app
November 16, 2022

The Emotive team has been so helpful every step of the way. Their platform is very easy to use. Highly recommend.

Turtle Fur®
United States
About 1 year using the app
November 22, 2022

The experience with emotive has been so amazing. The entire team, especially Stephanie is amazing. I'm looking forward to success with this company.

American Licorice Company
United States
About 1 year using the app
October 19, 2022

The best SMS marketing App on Shopify. Our revenue has increased 3000% since using Emotive. Highly Recommended!

Amish Tables
United States
About 1 year using the app
October 19, 2022

Most importantly, this app brings in historical Shopify data which allows us to segment customers properly in SMS marketing. That has been a big advantage in efforts of customer acquisition vs retention marketing. Easy to use and integrates well. All good in my book

Baabuk USA
Switzerland
About 1 year using the app
October 12, 2022

Good customer support. helpful features. and overall easy to deploy and use. on the pricier end but the white glove service is worth it for any business wanting to scale.

Honolulu Fish
United States
12 months using the app
December 15, 2022

I've been an Emotive user for almost a year now and truly love it. It's easy to use and the best part -- the Emotive team is helpful and responsive. Heading into 2022, we knew SMS marketing would be one of our key conversion drivers and Emotive delivered. I highly recommend this app to anybody that's looking to add SMS marketing to their business!

GlobalHooper
United States
11 months using the app
October 19, 2022

More pricey than some but has more benefits: copywriter, more involved marketing team, more education on segmenting and getting the best return on investment.

ModestPop.com
United States
7 months using the app