Reviews (80)

Overall rating
4.2
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
October 12, 2022

Good customer support. helpful features. and overall easy to deploy and use. on the pricier end but the white glove service is worth it for any business wanting to scale.

Honolulu Fish
United States
12 months using the app
December 15, 2022

I've been an Emotive user for almost a year now and truly love it. It's easy to use and the best part -- the Emotive team is helpful and responsive. Heading into 2022, we knew SMS marketing would be one of our key conversion drivers and Emotive delivered. I highly recommend this app to anybody that's looking to add SMS marketing to their business!

GlobalHooper
United States
11 months using the app
October 19, 2022

More pricey than some but has more benefits: copywriter, more involved marketing team, more education on segmenting and getting the best return on investment.

ModestPop.com
United States
7 months using the app
November 11, 2022

The emotive team has been proactive helping us with copy writing and building out flows. The software is super intuitive to learn. Can't say enough about the tool. I've used 3 other SMS tools and this one has been my favorite for sure.

Inergy
United States
6 months using the app
February 23, 2023

Emotive is great SMS Marketing tool. Love their 5X ROI guarantee, automated two-way conversations, and dedicated success manager.

MetalPlex
United States
5 months using the app
January 17, 2023

I moved my SMS biz over to Emotive after a disappointing experience with very limited customer support on another popular platform and immediately saw the difference. Their customer support is unlike any other I've experienced ... Onboarding (training) Sessions to get our SMS campaigns up and running; Daily Sessions that provide opportunities to ask questions as they arise with live experts; ongoing check-ins from team members who provide real-time, hands-on support to help assure success in our SMS campaigns. They provide a range of tools to help with your planning and stay engaged enough to keep you on track. Working with Emotive is truly an incredibly positive experience.

p.o.p. candy co.
United States
4 months using the app
June 14, 2023

The bes SMS App experience i've ever had with emotive. Setting up was easy with Emotive team. and using the app is even easier! Our ROI aftter using the app was about 3x for 1st month. still on 3rd month right now. Emotive Team spend alot of hours to keep us update and recommend us to us the app to full cap! i Highly recommend this app

Nature Republic USA Official
United States
About 2 months using the app
November 22, 2022

The training the Emotive team gave us was incredible and very informative. We are able to navigate the different areas we use easily and quickly, while seeing results immediately.

Sun Potion
United States
About 2 months using the app
December 28, 2022

Both the service and client support is amazing. The software is great! I think everyone should use it. I'm really enjoying working with emotive!

Academic Network of Dance
United States
About 2 months using the app
December 28, 2022

Emotive, thank you for all you have done for me. Huge shout out to the BEST customer service member I have ever worked with, Brian Honick. Grateful for the emotive team in helping me expand and grow my business. Sign up!

Paulina Fitness
United States
About 1 month using the app