Reviews (97)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
February 23, 2023

Emotive is great SMS Marketing tool. Love their 5X ROI guarantee, automated two-way conversations, and dedicated success manager.

MetalPlex
United States
5 months using the app
January 17, 2023

I moved my SMS biz over to Emotive after a disappointing experience with very limited customer support on another popular platform and immediately saw the difference. Their customer support is unlike any other I've experienced ... Onboarding (training) Sessions to get our SMS campaigns up and running; Daily Sessions that provide opportunities to ask questions as they arise with live experts; ongoing check-ins from team members who provide real-time, hands-on support to help assure success in our SMS campaigns. They provide a range of tools to help with your planning and stay engaged enough to keep you on track. Working with Emotive is truly an incredibly positive experience.

p.o.p. candy co.
United States
4 months using the app
June 14, 2023

The bes SMS App experience i've ever had with emotive. Setting up was easy with Emotive team. and using the app is even easier! Our ROI aftter using the app was about 3x for 1st month. still on 3rd month right now. Emotive Team spend alot of hours to keep us update and recommend us to us the app to full cap! i Highly recommend this app

Nature Republic USA Official
United States
About 2 months using the app
Emotive replied July 11, 2024

Thanks for this fantastic review. We're thrilled to hear that setting up with Emotive was easy and that you're seeing such great ROI. It's great to know our team has been supportive and helped you get the most out of the app. We appreciate your high recommendation! 😊

December 28, 2022

Both the service and client support is amazing. The software is great! I think everyone should use it. I'm really enjoying working with emotive!

Academic Network of Dance
United States
About 2 months using the app
December 28, 2022

Emotive, thank you for all you have done for me. Huge shout out to the BEST customer service member I have ever worked with, Brian Honick. Grateful for the emotive team in helping me expand and grow my business. Sign up!

Paulina Fitness
United States
About 1 month using the app
April 24, 2023

Truly the best onboarding experience I've ever had with a marketing app! Brian and the team were a delight to work with and complete pros. They made beautiful automations that were completely on brand for us and are already generating serious new sales and customer acquisitions. We saw 16x ROAS in the first month alone. The Emotive team invested hours in teaching us how to get the most from their software and from SMS marketing in general. Cannot recommend these folks enough!

Bluecorn Beeswax
United States
About 1 month using the app
Emotive replied July 11, 2024

Thanks for this amazing feedback. We're thrilled to hear the Emotive team made your onboarding experience exceptional. It's great to know that the automations are on brand and generating impressive results, with a 16x ROAS in the first month! We're glad we could invest the time to help you maximize our software and SMS marketing. Thanks for the high recommendation! 😊

Edited October 12, 2022

Blows other services for SMS out of the water! They add a much needed "human" element to the messaging system, strengthening the bond between us and our customers.

Sandbox_OriginalFootwear
United States
2 minutes using the app
September 14, 2023

They are definitely a hands-on company who take your success personally. Quick to offer messaging suggestions or hop on a call with you. Largely easy-to-use interface and if you forget anything, your success manager is always just an email away. Would recommend to other businesses looking to break into the SMS marketing scene.

GoFish Cam
United States
Emotive replied July 11, 2024

Thanks for this awesome feedback. We're glad to hear that our hands-on approach and easy-to-use interface have been beneficial for you. It's great to know your success manager has been a helpful resource. We appreciate your recommendation and are here to support your SMS marketing journey! 😊