Reviews (16)
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I’ve tried a handful of programs similar to this. Engage Message beats them all. There’s room for improvements, yes. But I’m very happy with how user friendly and smoothly things run!
Thank you so much for your supporting reviews! We're really happy that you find EngageMessage helpful. We'll keep improving our product and we are so thankful for all feedback you give. Thank You!
I am new at marketing online and I needed help with quite a few things. Max was very helpful and took his time with me to be sure I understood what he showed me no matter how long it took. I wanted a more professional image with graphics that made us stand out and EngageMessage delivers. I highly recommend this app to anyone who want to reach out to more potential customers.
Started using this app just a couple days ago and so far I can say I'm very satisfy with how the app works! very easy to set up and start using. I wish more app like this in the Shopify app store. great work team EngageMessage!
This is a GREAT app! It literally has everything you need for email & SMS marketing, not to mention its very own mobile app which makes it so easy to work on the go. Very small business owner friendly. :)
Avoid this app and the developer. I have reported numerous bugs to them and they never address them. Then, they suddenly added a paid plan and completely locked all of the sections of the app. I can't even download my subscribers to move them to another app which should be against Shopify terms and is completely unethical!
“I’m writing really bad reviews on iOS, Shopify and on my network of blogs unless I have a free account by end of week” - this is what you sent to us before you left this review. At EngageMessage, we value product and service quality. We are doing everything to design a better product and provide excellent support. But giving away free account to avoid bad reviews is not delivering any value to our users, moreover, it’s completely unfair to our existing users. After seeing your messages, our support team has reached out to you several times and we’re trying to find a solution to truly help your business. Regarding the review you left:
1. “I can’t even download my subscribers to move them to another app which should be against Shopify terms and is completely unethical” - Complying with Shopify terms is our top priority. We sync all the subscribers with Shopify directly. You don’t need to download your subscribers. When you collect a subscriber via our app, this subscriber’s info is automatically synced back to your Shopify portal, so you own all your data.
2. “I have reported numerous bugs to them and they never address them” - Customer feedback is extremely important to us. Our support team responded to every message you sent to us. Unfortunately, we only received your messages saying there’re bugs, but we couldn’t get any additional information from you regarding the bugs. Please feel free to send us the details you found. We'd be glad to help.
3. “They suddenly added a paid plan” - We do want to clarify that, just like the pricing section we show on the app store, our app is free to install, and no payment is required to get started. We do have paid plans that start at $19/mo after certain usage.
From the first day I added this app to my store, I saw IMMEDIATE results and an increase in sales that pinpointed back to EngageMessage! I even recommended it to other entrepreneurs and they've also been very impressed. Truly an underrated app.
We can't be happier to see that you have IMMEDIATE results from using our app. Our team can’t thank you enough for the kind words about EngageMessage. Your review and recommendation mean a lot to us and let us know we’re on the right track!
Thanks again and happy selling✨!