Reviews (240)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
September 3, 2020

The app is easy to use, and the interface is relatively simple and not complicated. The technicians are also very enthusiastic and the reply is very prompt.

shop.bohowears.com
China
5 days using the app
August 11, 2020

There are many discount offer for use although it is free. Easy to setup.
Very fast response and great support.

Lingsik King HK
Hong Kong SAR
5 days using the app
October 18, 2019

i loved the team support
i loved the team support
i loved the team support
i loved the team support
i loved the team support
i loved the team support

BY Amna Alhammadi
United Arab Emirates
5 days using the app
Edited August 29, 2019

The support team was very fast in resolving my issue. Great apps to use for discounts and upsells in my store. Highly recommend to use this apps.

-Le Favourite-
Malaysia
5 days using the app
July 23, 2020

I loved the support of this app you can use that app as its very helpful and fast and its exiting to work with you guys

Fashbecome
United Kingdom
4 days using the app
May 12, 2020

The app has really good discount functionality I have tried several apps but no one supports me on my concerns, but these support team guys are really amazing and they resolved my query within the hour.

House Of Makeup
India
4 days using the app
August 24, 2020

Great support! I'm really enjoying this app so far! They were really helpful getting me started. Thanks!

Vitality Institute Professional
United States
4 days using the app
May 20, 2020

Simple and efficient, the cost is cheap, the customer service staff responds very promptly and professionally, I will always use

pipitop
Hong Kong SAR
4 days using the app
November 23, 2019

The support team is very helpful. The app was not working at the first place, turns out another app I have is affecting this app. The support team carefully guide me through all the steps to make the app working. Thank you very much for your help, just on time for the thanksgiving sale. Great app and excellent customer service.

Bayson R Motorsports
United States
3 days using the app
Edited November 25, 2019

This app has some great potential, but we just couldn't get the BOGO deals to work across items in a collection unless it was the same item with more than 1 in the cart. I tried to chat with them to get help and after an hour and a half of waiting, they stopped responding.

The popups look good once you get the colors to match your theme but the english that is pre built into it is very bad. I am glad they gave us a way to reword all of the messages.

In the end we are installing because it was disappointing to have to stay up late to catch them in the chat to just be ignored after and hour and a half.

Update: I updated this from 2 stars to 1 star. I found out that the reason I was left without a response on the chat for an hour and a half was because the person I was chatting with went to lunch. Look, I get they are in a different part of the world and they are humans that need to eat, but if you start a chat with somebody, you should let them know that you aren't able to figure it out, you have to leave, and that you will send an email update later. It is very disrespectful to leave the customer waiting for that long on chat regardless of what time of day it is for the customer. It is especially bad when I am up in the middle of the night waiting for a response. I installed another app and am going to uninstall this one.

The Red Balloon Toy Store
United States
2 months using the app