Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of discount options, including volume discounts and buy X get Y free deals. It's praised for its user-friendly interface, quick installation, and ability to create multiple discounts simultaneously. The app's customization to match store themes, live chat support, and compatibility with other apps are also highly valued. Many recommend it for enhancing customer experience and boosting sales. It offers a free plan with essential features and affordable paid plans for advanced functionalities.

March 14, 2020

It does not work with all themes but is overall easy to use. My theme blockshop wasn't compatible with this app.

Skalli Essentials
United States
About 9 hours using the app
Edited May 5, 2020

J'ai eu un souci au niveau des paramètres et j'ai contacté l'un des opérateurs qui a été très compréhensif et m'a aidé.

DAM-DAM'S STORE
Belgium
About 8 hours using the app
WebContrive replied May 7, 2020

We have already fixed all the issues that you had faced.
Can you please tell us what is missing so we can help you with that.

Thank you.

November 3, 2020

How do I remove the "Powered by: Discount Box" at the bottom of the table??? I don't want customers clinking on a link that takes them to this page!

Ordinary Arm
United Kingdom
About 4 hours using the app
July 4, 2019

It says it doesn't work if the cart is not Page type. But it is Page type in my theme and still doesn't work.

solidbranch
United States
About 3 hours using the app
Edited June 10, 2020

Le service client veut absolument que je le note avant d'avoir résolu mon problème. insupportable, je déconseille.

Norbert Bottier
France
About 2 hours using the app
May 2, 2020

The feature set looks broad but truing to implement out of the box without CSR support as soon there is a hitch (inability to select collection based products in bulk). Really too bad. I understand maybe you have to wait for support. We will see. Two issues in two hours. No solutions.

Fine Rug Collection
United States
About 2 hours using the app
WebContrive replied May 4, 2020

We are sorry for the issue that you are facing right now.
There is a Livechat option in our app to contact us or if we are not online on your time then you can create a support ticket also.
You can directly send the email on "support@thimatic.com" too.

Thank you.

May 31, 2020

It won't allow you to add the same product for Buy X get Y free. So I can't do buy 2 get 3rd free. How stupid!

Melora New Zealand
New Zealand
About 1 hour using the app
Edited May 18, 2021

Test Buy X Get Y and Spend X Get Discount... both are not work in my store....Waste time totally......Wish could get money back

Crown Kitty
China
24 minutes using the app
WebContrive replied May 18, 2021

Sorry for the inconvenience that you have faced.
Have you followed the Installation steps? Please contact us at "support@thimatic.com" so that we will help you to set the offer you need.
Looking forward to hearing from you.

Thank you.

September 9, 2020

Does not work!
I create the offer and it does not appear in my shop! Tried several times but there is no success any way! Horrible experience!

Stones Energy
Ukraine
17 minutes using the app
WebContrive replied September 10, 2020

Hey, We are sorry for the inconvenience that you had faced.

As we checked you installed our app only for 8 minutes. So as we think you hadn't set our app code that's why you didn't see the discount.

If you reinstall the app then we will set the app code in your theme so you will not get that issue again.

Looking forward to hearing back from you.

Thank you.

July 6, 2020

This app has some interesting features but two major missing features: It doesn't support Variants, making it basically unusable for us and it doesn't allow you to use value in the "Buy X get Y" offer. Hopefully the

Bad Shepherd Brewing Co
Australia
6 minutes using the app
WebContrive replied July 6, 2020

We are really sorry for the inconvenience.
There is no option right now to create an offer using a variant.
We are working on the app update so we will try our best to fulfill your requirement with our app's update.
Still, you can use the "Buy X get Y" with the product.

Thank you.