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SCAM SERVICE! Auto-sync has never worked even though I've been paying the $19/month plan and customer service takes weeks to respond and when they do, they respond with only one question at a time, resulting in months of back and forth until they completely stop responding, and as soon as you think they've gotten the gist of your issue, you're forced to respond in a new chat and when they finally respond, they start again with the damn one-at-a-time questions. I am requesting a refund for every billing period because I was promised daily auto-sync and 24/7 customer service since the beginning, and I have never received those services. This is a scam service.
I’m really sorry to hear about your experience, and I truly understand your frustration. We absolutely do not want you to feel like you’ve been scammed, and I want to assure you that we are committed to resolving this.
I apologize that the auto-sync feature hasn’t been working as expected. Unfortunately, we are aware that it’s currently not performing up to standard, and our team is actively working on a fix.
To make things right, we will be processing a full refund for you, and you should see it reflected in your shop account soon. We genuinely appreciate your patience, and I apologize for the delay in support. We’re taking your feedback seriously and will use it to improve both our service and customer support response time.
If there’s anything else you need in the meantime, please feel free to reach out. Again, I apologize for the inconvenience, and I appreciate your understanding.
If you only want to import products from Amazon this seems to work fine. Syncing prices or informations of products already in your shopify store is not possible though.
I contacted support to figure out if there is any way to sync existing products and explained my problem several times, but they did not understand and stopped replying entirely after a few messages.
Good
After I downloaded 10 items it stopped working and asked me to verify my account via the email they sent. Problem is that I never received the email. I reached out to support three times and was not responded to effectively.
Additionally, the prices of the items were set to zero. There was nowhere in the settings to help problem solve this error.
I really wanted to be able to use this app. It was easy to start with but then it stopped.
Thank you for sharing your experience, and I’m truly sorry for the frustration this has caused.
It’s unacceptable that you weren’t able to verify your account due to not receiving the email, and even more frustrating that your messages to support weren’t responded to effectively. That’s not the experience we want for any of our users.
We’re currently aware of issues affecting account verification emails as well as product pricing defaults, and our team is actively working on resolving them. I understand how disappointing it must have been—especially after things started off smoothly.
As a gesture of our apology, we’ll be issuing you a full refund for the recent charge. It will be reflected in your shop account shortly.
We’re not a scam—we’re a small team working hard to improve, and your feedback is crucial in helping us do that. I'm truly sorry we let you down, and I hope we’ll have a chance to provide you with a much better experience moving forward.
I really enjoy using this app. Uploads are easy and customer support is fast. One of my favorite apps.
Perfect app. Just what I needed to bridge the gap between my Amazon products and my Shopify Store.
Great app, easy to use and good support from the developer
Guys its straightforward if you want to copy all your products from Amazon or if you want to do affiliate marketing, this is best choice
This app is Good , highly recommended
UPDATE: For the free 100 credit trial option, you have to contact the developer directly. Also, be careful when adding affiliate links for items with multiple variants--EACH VARIANT will cost you ONE CREDIT. This is somewhat problematic with items such as clothing where there are potentially 30+ variants. It would be nice to choose the variants that you want to import. I feel that it is odd to have to import variants at all, particularly if you are just using the affiliate link function. I just started setting it up this morning, so I am just now learning how to use it. So far, functionality of this app is okay. It is a little bit buggy and crashed once. The developer was supportive and promised future improvements. This app does seem like it could be awesome with a few tweaks. I will update this review as I work with it. Thank you for your help, Mary. Brandy https://www.authenticbagsonly.com/
ORIGINAL REVIEW: Where is the Free Plan with 100 credits? Once I downloaded the app, the ONLY option is a 3 day trial+$5 per month. I am really confused. ???????
BASIC
Free
100 Credits Import Varients Markup Price Custom Button Affiliate Link
Thank you for your review. We have mailed you within next 2 hour after we got your support mail. Its been 3 Days we have not got any revert from you.
If you read our App description properly. It clearly says "For Free Lifetime Plan" you have to mail us so we activate the plans from our end.
Thank you & please do revert us on mail.
perfect