Reviews (101)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and management of affiliate programs within Shopify, noting its user-friendly dashboard, custom link options, tiered structures, and automated payouts. They appreciate the seamless integration with Shopify for efficient tracking of affiliate performance and the responsive support team, with specific praise for customer service representatives like Reda. The app is also valued for its affordability and the immediate positive impact on sales, making it a favored choice for enhancing affiliate marketing strategies.

January 9, 2024

Enlistly is the best app for maintaining micro and macro influencers. If only they had a setting for helping with the entitlement of those influencers it would be perfect. But the overall experience is easy and intuitive. You can manage, track, and pay your influencers very easily. Reda is possibly the best customer service agent in the whole world. If I could have at least half her patience I think the world would be a better place.

Jubilant Bay Coffee
United States
7 days using the app
October 6, 2018

didnt work after support took awhile to reply me, then the next reply didnt came despite multiple requesting for help thru email.

Tiny Rabbit Hole
Singapore
7 days using the app
Brio Commerce replied January 18, 2024

Hi there.

I'm sorry to hear about the challenges you've faced with our support and the functionality of our app. This is not the level of service we aspire to provide. Your experience is important to us, and we're committed to resolving any issues promptly. I'll ensure that your concerns are escalated to the relevant team for immediate attention. If there's any specific information you can provide, it would greatly assist us in addressing your situation.

Thank you for bringing this to our attention, and we appreciate your patience.

- Ivy

March 21, 2015

PROS
Clean interface.
Easy for affiliates to create custom links to specific products.
Individual Affiliate percentage... for example you can assign at signup 10% and if you have a hot seller you can reward him/her with a custom percentage like 25% while all others would still have 10%.

CONS
It's really hard to tell if it's working properly. They don't give you any link activity. The dashboard only shows order totals based off commissions earned so there's really no indication that it's syncing to your store. Maybe have a real store total of sales... Total of Sales based off of what your affiliates sold...

You don't have the ability to assign a banner to a different product... Not all banners I would want to point to the main page making customers search for the product in the banner.

No bulk export for PayPal mass pay.

ScrappyDew
United States
6 days using the app
Brio Commerce replied January 18, 2024

Hello there,

Thank you for sharing your feedback. We're delighted to hear you appreciate the clean interface and the flexibility our platform offers for affiliate commission structures.

These are the updates regarding your concerns:
- full reporting section is readily available
- banners are not the responsibility of enlistly but the customer
- the app already have bulk export for paypal mass pay

We value your feedback and appreciate your commitment to our platform. If you have further suggestions or if there's anything specific you'd like to discuss, please feel free to reach out to our support team at support@enlistly.com.

Thank you for being a part of our community.

- Ivy

August 11, 2017

Customer service replies quick but it keeps crashing every few days

Chic Gifts Boutique
United Kingdom
3 days using the app
Brio Commerce replied January 18, 2024

Hello,

Thank you for reaching out, and we appreciate your positive feedback regarding our customer service response time. However, we are sorry to hear about the persistent issue with the app crashing.

Our technical team already investigated and resolved this matter. We are committed to resolving this issue promptly to ensure a smoother experience for you.

Thank you for your understanding, and we apologize for any disruption this may have caused.

- Ivy

October 27, 2022

I used this app to help implement an affiliate program with my store. So far, so good! The tier system is an awesome way to incentivize my affiliates. I can't wait to see how enlistly helps me market my products to a growing audience!

Root Apothecary
United States
3 days using the app
June 27, 2021

Easy to install and setup. Got my first affiliate signed up. I'm using the working free version to get an idea how this works... So far it's great!

T-Pull Door Closer
Canada
2 days using the app
Edited May 3, 2021

I use this app to help me financially take care of the brand ambassadors I have. I haven't used the full potential of the app yet, but I am constantly learning how I can reach my brand fam to help them reach their audiences which in turn will put money in my pocket and theirs! The price for this is also pretty legit compared to more expensive apps that do the same exact thing! Impressed so far.

Hook's Rubs & Spices
United States
2 days using the app
Brio Commerce replied May 4, 2021

Thank you for the review, Hook's Rubs & Spices. We appreciate the feedback and look forward to helping you leverage enlistly to it's full potential.

October 20, 2023

Super contente de l’intégration de cette application. L’accompagnement a été pris en charge rapidement et efficacement. Hâte d’explorer toutes les fonctionnalités.

La Dame des Gribouillis
France
1 day using the app
October 12, 2023

簡單操作

dollystore
Taiwan
About 13 hours using the app
January 31, 2022

Great application for our ambassadors program. I have used several apps in the past and this one is by far the best for the management of the affiliates and payments. It's easy to use, and the support team is always there to answer any questions you might have. Our ambassadors are also very happy with it. Highly recommend 5/5.

PLUM Jewelry
Canada
About 2 hours using the app