Reviews (104)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and management of affiliate programs within Shopify, noting its user-friendly dashboard, custom link options, tiered structures, and automated payouts. They appreciate the seamless integration with Shopify for efficient tracking of affiliate performance and the responsive support team, with specific praise for customer service representatives like Reda. The app is also valued for its affordability and the immediate positive impact on sales, making it a favored choice for enhancing affiliate marketing strategies.

January 18, 2023

Adoro esse aplicativo! Muito bom para quam pretende escalar o seu negócio digital. Fácil de usar e intuitivo.

Go, girl!
Portugal
15 days using the app
Brio Commerce replied January 18, 2024

Olá!

Fico muito feliz por saber que está a gostar da nossa aplicação! Obrigado por partilhar a sua experiência positiva e por reconhecer a sua facilidade de utilização e intuitividade. Estamos aqui para o ajudar a fazer crescer o seu negócio digital. Se precisar de mais alguma coisa ou tiver alguma sugestão, não hesite em entrar em contacto connosco. Obrigado por ter escolhido a nossa aplicação!

Abraço,
Ivy

June 6, 2021

I'm not very computer literate and this app is very user friendly. I'm just starting with an affiliate program and with the free option it allows me to try it and get familiar before moving on to the pay version.

Netherworld Fabrics
United States
About 15 hours using the app
October 6, 2018

didnt work after support took awhile to reply me, then the next reply didnt came despite multiple requesting for help thru email.

Tiny Rabbit Hole
Singapore
7 days using the app
Brio Commerce replied January 18, 2024

Hi there.

I'm sorry to hear about the challenges you've faced with our support and the functionality of our app. This is not the level of service we aspire to provide. Your experience is important to us, and we're committed to resolving any issues promptly. I'll ensure that your concerns are escalated to the relevant team for immediate attention. If there's any specific information you can provide, it would greatly assist us in addressing your situation.

Thank you for bringing this to our attention, and we appreciate your patience.

- Ivy

October 12, 2023

簡單操作

dollystore
Taiwan
About 5 hours using the app
April 9, 2018

Exactly what I was looking for. The platform is clean and easy to use for both shops and affiliates. I would love to see a feature to bulk/auto pay affiliates one day! We've just launched, but we're excited to start using it.

Brttl
United States
5 days using the app
Brio Commerce replied January 18, 2024

Hi!

Thank you for your positive feedback! We're thrilled to hear that our platform aligns with what you were seeking and that you find it clean and easy to use for both shops and affiliates.

As of this moment, we already have bulk pay on our app. It's valuable insights like yours that help us enhance our platform.

As you embark on your journey with us, feel free to reach out if you have any questions or need support. We're excited to be part of your success!

- Ivy

March 21, 2015

PROS
Clean interface.
Easy for affiliates to create custom links to specific products.
Individual Affiliate percentage... for example you can assign at signup 10% and if you have a hot seller you can reward him/her with a custom percentage like 25% while all others would still have 10%.

CONS
It's really hard to tell if it's working properly. They don't give you any link activity. The dashboard only shows order totals based off commissions earned so there's really no indication that it's syncing to your store. Maybe have a real store total of sales... Total of Sales based off of what your affiliates sold...

You don't have the ability to assign a banner to a different product... Not all banners I would want to point to the main page making customers search for the product in the banner.

No bulk export for PayPal mass pay.

ScrappyDew
United States
6 days using the app
Brio Commerce replied January 18, 2024

Hello there,

Thank you for sharing your feedback. We're delighted to hear you appreciate the clean interface and the flexibility our platform offers for affiliate commission structures.

These are the updates regarding your concerns:
- full reporting section is readily available
- banners are not the responsibility of enlistly but the customer
- the app already have bulk export for paypal mass pay

We value your feedback and appreciate your commitment to our platform. If you have further suggestions or if there's anything specific you'd like to discuss, please feel free to reach out to our support team at support@enlistly.com.

Thank you for being a part of our community.

- Ivy

July 12, 2022

Wow! I'm really impressed - if we had this app on WooCommerce, we would've never migrated to Shopify. Our affiliate program is sooo easy to setup and manage and the customer experience as well as the support is first class all the way! Would definitely recommend it.

anassroddick
France
About 4 hours using the app
August 11, 2017

Customer service replies quick but it keeps crashing every few days

Chic Gifts Boutique
United Kingdom
3 days using the app
Brio Commerce replied January 18, 2024

Hello,

Thank you for reaching out, and we appreciate your positive feedback regarding our customer service response time. However, we are sorry to hear about the persistent issue with the app crashing.

Our technical team already investigated and resolved this matter. We are committed to resolving this issue promptly to ensure a smoother experience for you.

Thank you for your understanding, and we apologize for any disruption this may have caused.

- Ivy

January 9, 2024

Enlistly is the best app for maintaining micro and macro influencers. If only they had a setting for helping with the entitlement of those influencers it would be perfect. But the overall experience is easy and intuitive. You can manage, track, and pay your influencers very easily. Reda is possibly the best customer service agent in the whole world. If I could have at least half her patience I think the world would be a better place.

Jubilant Bay Coffee
United States
About 2 hours using the app
September 27, 2021

在與部落客合作共同販售商品時,我使用了此應用程式。
我很喜歡它的頁面,清楚的讓附屬廠商了解訂單、抽成資訊以及點擊率。只是在有問題求助客服人員時,遲遲未得到回應,所以拉長了摸索時間。
建議有需求的人,可提前摸索,避免來不及狀態。

TENNLIFE
Taiwan
1 day using the app
Brio Commerce replied January 18, 2024

您好、

感谢您分享使用我们应用程序的经验。我们很高兴知道您对应用程序的界面、订单和佣金信息的清晰度以及所提供的点击率感到满意。

对于您在向我们的客户服务寻求帮助时遇到的延误,我们深表歉意。我们已注意到这一点,并将作出改进,以提供更及时的支持。同时,我们接受您的建议,鼓励用户提前浏览网站,以免造成不便。

如果您还有任何问题或建议,请随时联系我们。我们致力于为您提供尽可能顺畅的体验,并感谢您的反馈意见。

谢谢您,祝您一切顺利。

- 常春藤