eBay Importer by Infoshore

Works as expected, imports items from eBay directly to Shopify very easily. Photos look nice and all of the information from the listing also transfers. Customer service is really great, Pankaj has been very supportive and was able help me set-up this app exactly how I wanted with a bunch of customization. Replies very fast and always professional. Very happy with this service.

Tried to use this app for syncing 'inventory only' between my shopify and ebay stores. Both platforms already had all listings live, I just wanted to link stock via SKU which I was told was possible.

Straight away it was clear my needs were overlooked. My ebay listings were duplicated onto my shopify store (I use different style images on different platforms). So i had 2x every product on shopify for many brands/vendors.

Every time I raised the issue, I was told it was not possible for their app to do this. The proof was plain as day, as you could see the duplicate listings on my shopify store literally had my ebay style images. I had to point this out time, and time again before they would always eventually admit fault, and promise to resolve it/it never happen again.

This was not the case. Every time I added new products, synced the Inforshore app, the issue would repeat.

Every time they tried to resolve it, it was like they just restored my shopify store to an older version, which was not ideal as we'd lose a weeks work in updating our store, and whole vendors would get removed/go missing.

After the usual 'its not our fault, its not possible for our app do to this' and me having to take time out of the day to explain how its obvious (honestly like speaking to children) I had enough, and uninstalled the app.

They knew they were in the wrong, as I received my initial setup fee back, with minimal resistance.

Best part of their service was how quickly they managed to disappear and return my money, leaving me to tidy up the monumental mess they made of my shopify store.

How this is a recommended app is beyond me. I have since found multiple similar services for similar prices that work much better. Take extra time to look around, and DO NOT use Inforshore.

Excellent app and outstanding support! The customization options are fantastic and have greatly improved my workflow. But what truly impresses me is the team's responsiveness and helpfulness. They quickly resolved every issue I encountered. Highly recommend!