eBay Integration ‑ Infoshore

Exceptional customer service. The most reliable eBay to Shopify importer. We have been using this app for over four years.

Very useful app, the support team has been awesome with helping me tailor the eBay import tool specifically for my business. Highly recommend!

I’ve been with this app for a year, and only recently did my small team and I realise just how many things they had set up incorrectly. They would say one issue was fixed, but every “fix” created another problem — and they repeatedly asked for more money for tasks they could have resolved with a simple click. Extremely disappointed.

I joined expecting my inventory and product data to be handled accurately. Instead, their system created widespread SKU and part‑number mismatches across thousands of products, including brand‑new items their own team added. This led to refunds, incorrect orders, and serious damage to the accuracy of my eBay inventory.

My CSV and supplier feed were correct; the errors only appeared after their sync. I now have over 26,000 products that require manual correction because of the changes their system made. Support consistently deflected responsibility and offered only a small partial refund despite the significant impact on my business.

I’ve had to escalate the issue to my bank and Shopify.
Use with caution.

Great app with a very helpful and available support service. We needed some help with syncing some products and the customer service team have been incredibly responsive and understanding. Highly recommend if you're looking for an easy way to keep your stock up to date.

I have had a excellent experience with this app. The app works smoothly and does exactly what it promises, making the importing process quick and hassle-free.

I especially want to highlight the support, Pankaj is extremely helpful, responsive, and knowledgeable. He took the time to understand my issue and resolved it efficiently.

Highly recommend this app and their support team to anyone using eBay integrations

Great customer support, Pankaj was very helpful and reached out to us offering to streamline the import process by informing us of our available options for automation. Through this we saved a weeks worth of time that would have been spent deleting ended listings.

We chose this eBay integration app because of other's reviews and this Infoshore app also seemed to do exactly what we wanted in a way that we could understand (no AI and not too many extras that we will never use). And we are VERY pleased we did - the support and communication from Pankaj and team has been second to none! We are a small Australian company and needed some time to tidy up our eBay store and get rid of our old ecommerce platform and they were patient, supportive and understanding. When we were ready to migrate they have been professional and their communication is always so prompt and accurate and efficient. They are a pleasure to deal with and have made/are making this migration so much easier for us to manage. This prompt personalised service is rare these days and we do appreciate it.

Awesome app with amazing and responsive tech support! I am used to having confusing apps with limited documentation or outdated features but eBay Importer does everything it says and more!

Definitely try it out, not many solutions that work as seamlessly as this one!

Great APP, good support, Working with them a few years

The eBay Integration – Infoshore app has been a great addition to our Shopify setup. The listing upload process is very straightforward, making it easy to get products onto eBay without any hassle. Order integration has also been working smoothly, which has saved us a lot of time and reduced manual work.

What really stands out is the customer support. The team has been fantastic — attentive, polite, and incredibly quick to respond. Any questions we’ve had were resolved efficiently, and it’s clear they genuinely care about helping their users succeed.

Overall, this app has made our Shopify‑to‑eBay workflow much simpler, and the level of support gives us a lot of confidence moving forward. Highly recommended