eBay Integration ‑ Infoshore

We have been using this app since 2020 and the recent improvements have been great. Always incredible customer service and quick to fix any issue that we have. The best app for syncing eBay and Shopify.

I’ve been selling on both eBay and Shopify for over 5 years, and this app has become an essential part of keeping my business running smoothly every day.

I also want to give a huge shoutout to Pankaj from technical support. He has been incredibly helpful, patient, and thorough in answering all of my questions and resolving issues quickly. Truly outstanding support.

I highly recommend this app to anyone managing eBay and Shopify stores together.

We have over 3000 products on ebay, and this tool made it super easy to manage them on shopify with just a few clicks from setup. I have used it for over a year now and any time i have a question they respond to the chat right away. Not an AI bot...a real human being. I love this about them. If you sell across platforms I would definitely recommend you give them a try

I use this app frequently and it has made thing so much easier for me. Customer service has always been helpful and very quick to answer my questions. I have been using this app for over a year now and I like it very much.

Very useful app, the support team has been awesome with helping me tailor the eBay import tool specifically for my business. Highly recommend!

I’ve been with this app for a year, and only recently did my small team and I realise just how many things they had set up incorrectly. They would say one issue was fixed, but every “fix” created another problem — and they repeatedly asked for more money for tasks they could have resolved with a simple click. Extremely disappointed.

I joined expecting my inventory and product data to be handled accurately. Instead, their system created widespread SKU and part‑number mismatches across thousands of products, including brand‑new items their own team added. This led to refunds, incorrect orders, and serious damage to the accuracy of my eBay inventory.

My CSV and supplier feed were correct; the errors only appeared after their sync. I now have over 26,000 products that require manual correction because of the changes their system made. Support consistently deflected responsibility and offered only a small partial refund despite the significant impact on my business.

I’ve had to escalate the issue to my bank and Shopify.
Use with caution.

I cannot say enough good things about eBay Integration and the service they have provided. I came to them with a very unique use case, and they have worked diligently with me every step of the way to help make everything function properly.

Their team has been extremely responsive, professional, and willing to investigate and resolve any issue that came up, no matter how specific or unusual it was. What stands out most is that they truly made me feel like I was their only customer. They listened, followed through, and continued working with me until things were right.

I am very satisfied with the service and support I have received. If you are looking for a company that is responsive, patient, knowledgeable, and committed to helping their customers succeed, I highly recommend eBay Integration.

TJ

Support team is very good. I just wish that they were closer to my time zone when I do most of my work. But that’s not on the team. Pankaj has been very helpful as well as the other team members with assisting me in transitioning my eBay business to Shopify. I admit I’m a rookie when it comes to all of this and it’s still very new to me, this team has supported me every step of the way. I love the ability to get human interaction. My only issue is that they aren’t available 24/7 due to their worldwide client base. They did tell me that I could always schedule a time to meet with someone. The only problem is that I never know when a problem will arise.

After having to switch from a previous program, I am extremely happy with Ebay Integration. They are extremely knowledgeable and are able to set up the app exactly how our business needs. Their customer service is amazing and very prompt. I highly recommend this app.

Exceptional customer service. The most reliable eBay to Shopify importer. We have been using this app for over four years.