Reviews (435)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient synchronization between eBay and Shopify, ideal for large inventories. It features a seamless import process, real-time inventory updates to prevent overselling, and customizable product attributes and pricing. The interface is user-friendly, enhancing product management. Customer support is responsive and effective in addressing queries and customization needs, adding significant value for eBay sellers expanding into Shopify.
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Excellent service, fast and professional.
I've been using this app for many years. The performance and customer service are always excellent!
Very helpful with issues that may arise.
Extremely happy with Infoshare eBay Importer app! The team are superb, amazing support and extremely fast replies - 5* customer service!! I would highly recommend
Sehr schnelle Hilfe! TOP !!
Very good importer with fast professional service. If there is a problem they are quick to fix it.
Very happy with eBay Importer by Infoshare. It has been a great tool syncing our eBay store with our web page. Any time we've had an issue, or a question on to make something work, we've gotten fast replies and resolves of our issues. I would highly recommend. Mark @ mc2-toys
Responsive support.
Been unig the app for a couple of years, mainly to integrate eBay with Shopify.
Excellent and responsive support though we do run in to issues from time to time, all resolved in a timely manner though.
We used this app for around 2 years from back when there was no other competition but we have now thankfully moved on. 2 years of stress, problems, unhappy customers and worse.
To briefly explain, we have a large store, 8000+ items. All matched and imported from eBay, most of the time it works ok. But it is slow to spot new eBay items and even then, not all of them. This led to discrepancies of stock. Sometimes it would decide not to correctly amend stock. One of our final straw issues was finding that over 1000 items had never been imported dating back almost the 2 full years!
Contacting customer service with an issue was painful. I would explain an issue and then next thing "Thank you for your concern, I have now changed X,Y&Z on your website" this would normally have the opposite or a problematic affect on our website and wouldn't actually resolve the issue. Normally causing us more issues. One of the worst app experiences of my life.
This app has been so bad, my wife has commented on how often I complain about how bad it is. But back 2 years ago there was no company that did exactly what we needed except this one so we had no choice. It was so bad we actually took the plunge to move the week before Black Friday! Which was a risk, but I am so glad we did it.
Now there are loads of other options out there and most are much cheaper. Best of luck!