eBay Importer by Infoshore , 386 reviews

App was great in the beginning, now only imports part of the items descriptions and customer service has not replied to numerous emails. Recently items have not imported after a day or more also. We pay more for faster syncing and priority service but we not sure if this app is being supported anymore.

UPDATE: It seems their attempt to fix the upload issue they reverted our entire store back. Now having to re edit all products on our website. Please be aware that they may edit your product listings without your authorisation.

They will also not reply to our email about these modifications to our listings.

If you require the unit price on your products, DO NOT get this app. It does not import the unit price. I have asked them to do it, gave them permission to my store and they changed something in the code, DESPITE the unit price being an option in the product view on shopify. They did not even implement it correctly. After they reverted the changes, they told me they would work on importing the correct thing. That was 1 month ago. They told me numerous times "We are working on it" "I will update you tommorow" (Sometimes didn't even update me the next day and straight up ignored me), but it is still not done. Would have been a lot better if you just said you are not capable of doing it, instead of wasting my time.

I have been using this app for a couple of months and it is working great. Every once in a while, there are some server delays, but the customer service team is always responsive, and I'm impressed with the ease of the app. Thanks!

App did not work .. only imported 5 items out of 15000 .. I though with paying for app that I will get items imported faster.. it came up totally different pricing and different than advertised. So I closed the account and uninstalled the app within a day.

sent emails many times to support with dead end.. they won't help and telling lies that they already refunded the payment which is not true. total scammers trying to keep your money even you did not use the app.

So far, so good. I can't complain about being a professional importer for eBay. It has made importing my inventory into Shopify a breeze with few hick-ups. I can't wait for more updates and what the future brings.

This is an excellent app. The set up process is very straightforward and the interface is easy to use. I was up and running in minutes. Highly recommended.

Awesome app. This thing makes my cross posting life much easier. Easy to use & customer support is fast & helpful. I cant suggest it enough!

The app was good at first, although now it is not updating in real time. The listings from ebay are sometimes taking over 24 hours to import to our shopify store. As someone who posts our products daily on our social media platforms (an rely heavily on our social media following to convert sales) I'm now constantly being hounded by our followers asking where our products are, and why aren't they listed on the website? This is because they ARE NOT being updated to shopify in real time (like promised by the ap). I've reached out to customer service MULTIPLE times and they keep trying to tell me there is nothing wrong and it should only take a few minutes for items to transfer over. This is not true, the items are not transferring over and like I mentioned before, are sometimes taking over 24 full hours to show up on my shopify store. For example, I have over 30 products that were listed at 8 am this morning, its now 12:30 am the next day, over 16 hours later, and they are still NOT listed on my shopify store. If this issue isn't resolved soon, be weary of their promise to offer "real time importing" as that just isn't true.

I am very satisfied.
They are very helpful and solve problems!!!
I will continue to use them.

App was very intuitive for a first-time user. I started with the free tier with 5 free imposts and it went so well, that I subscribed to the paid plan. The amount of time I saved importing existing listings from eBay was huge!