Reviews (452)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service, user-friendly interface, and fast, reliable shipping that boosts customer satisfaction. It offers a wide product range and supports branding with custom packaging. Seamless Shopify integration enhances online store management, while the personal assistant feature provides tailored support. Merchants also value the competitive pricing, good profit margins, and efficient global logistics, making it ideal for scaling operations internationally.

June 12, 2025

Quite new to Eprolo but I can't fault the support and help received from Ashley, really quick responses and resolves any issues that need to with great communication. 10 out of 10

DaretoBare
United Kingdom
Over 1 year using the app
May 25, 2025

Their product catalog is extensive and high-quality, with competitive pricing that allows me to maintain healthy profit margins.

topmarket4you
Greece
About 1 month using the app
Edited April 20, 2025

Excellent customer service, Yang has been very helpful and responsive. She also helps find new products to add to the store. Shipping times are reasonable. Branding options are also a nice touch that most drop shipping apps don't offer. Highly recommended.

Vani Swim
Australia
6 months using the app
July 11, 2025

Essa plataforma compensa muito pra tentar iniciar o seu negócio on-line além de ter produtos com boas qualidades também tem um suporte que ajuda apesar de não ser humano mas data informações que é necessário recomendo

GREEN SHEEP
Portugal
11 days using the app
Edited June 22, 2025

The stuff of this app is amazing. They can simply find any product in short amount of time. Have every size that I needed for my business. Genuinely I would recommend this fulfillment service to every dropshipping business

Glovyzone
Poland
10 months using the app
April 28, 2025

Excellent service!!
We have enjoyed this service for our private labelling, branding, shipping needs!

Good products too. Ashley our agent has been very helpful and great customer service.

Thank you!

VanillaStyle
United Kingdom
About 1 year using the app
April 7, 2025

Really nice fullfillment service, provide help to store owners aswell.
there branding project is really worth it for very less fees. really fast and secure dillivery as they offer various shipping methods.

Velana Luxe
United Kingdom
About 1 month using the app
February 28, 2025

Ashley was incredibly helpful in guiding me through changing the shipment settings on my TikTok shop. Although the adjustment didn't resolve the issue with the current order, it did fix the problem for all future orders. I appreciate her clear instructions. The support made a big difference in streamlining my shipping process moving forward. Thanks, Ashley.

35 Special
United States
Almost 2 years using the app
March 10, 2025

Recently, I began using the EPROLO app for my Shopify store. I had several questions regarding the products, and Rick from customer service was incredibly helpful in addressing all of my concerns. His polite and professional demeanor made the entire experience smooth and pleasant. EPROLO not only offers exceptional products but also provides outstanding customer service. I highly recommend them to anyone looking to enhance their online store.

Sprout Health
India
19 days using the app
April 18, 2025

Great customer service with clear, prompt replies. Any issues are resolved quickly. Easy, simple process. Happy to do business.

Taboo Tide
United Kingdom
8 months using the app