Reviews (509)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its fast and reliable shipping, enhancing customer satisfaction. They praise its branding services, such as customized packaging and logo additions, for establishing a professional image. The competitive pricing helps maintain favorable profit margins. The user-friendly platform integrates seamlessly with Shopify, offering a wide range of quality products. Responsive customer service and support from personal assistants and account managers are also highly commended.

January 11, 2025

Good product

CHRISTDEST GLOBAL SERVICE
Netherlands
6 months using the app
May 4, 2023

It's okay. My biggest concern is with the inventory quantity, which it's not accurate. They were always quick in their response, but for that reason I decided to not use their services anymore.

My Vintage Place
United States
About 3 years using the app
January 3, 2024

Customer service is great, and the products for me are like anything else you have to choose what audience you want to reach and find a product here that matches that, my major beefs are I dont know what time customer service opens cause I tend to only get responses after 7-8pm CST time in America, another issue is the inventory info, if my store is connected to the inventory it should auto update, I dont like finding out the last minute that something that shows me over a few hundred is out of stock on there side and Im ordering it from EPROLO, thats bad for business. Shipment on fulfillments is fine to me with express, its the processing time that takes way longer than it should in my opinion, Im still new and I prefer the simplicity of using the store cause there is no guess working in the shipping, I just dont like that it can take 3-5 days JUST to ship an item

Comfortripz
United States
6 months using the app
Edited October 13, 2019

I use this app to process and manage orders. The shipping method without the express option takes forever to get your consumers their product, which upsets me, which is why I gave 3-stars.

Skerlo
United States
3 months using the app
July 21, 2021

Haven't used it really yet, but will update if it continues to prove itself useful and trustworthy!!

Katie Bop
United States
2 minutes using the app