Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its user-friendly dropshipping and branding features, vast product catalog, and unique sourcing capabilities. They value the automated order fulfillment, inventory management, and real-time stock updates. Custom branding options and quality control are also highlighted. The customer service team is praised for their responsiveness and support. Merchants find the shipping times reasonable and the tracking information accurate. The platform's commitment to customer feedback and continuous improvement is also noted.

August 23, 2023

I do not have much to say yet as I have not fully launched my store! However, the communication and response with my agent is pretty great! Once my business take off and I have been with them long enough I would be back to give a better review! For now, as a beginner its a great place to start!

SeKrets Boutique
United States
4 months using the app
May 4, 2023

It's okay. My biggest concern is with the inventory quantity, which it's not accurate. They were always quick in their response, but for that reason I decided to not use their services anymore.

My Vintage Place
United States
About 3 years using the app
April 28, 2023

The thing that is scaring me the most is that I see all the reviews and the company has not responded to the reviews with a resolution to the customers with complaints. This shows me that you will be very inattentive to me as a customer. I haven't ordered anything as of yet, but PERCEPTION is everything. Although the cloths are cute.

United States
5 months using the app
May 29, 2020

I'm using this app with my online store and I have been having issue after issue. Some times my orders from my store do not sync for me to place the order which causes a delay in shipping. Another time, once I purchased the order, the payment and shipping details would not sync until 2 days later. This also causes delay in communicating with my customers and causes friction.

Then, there is not a customer service representative on my time zone, therefore, I have to wait 12-24 hours for a reply. Not good for business relationships.

Fitt-Thickk Trainers
United States
Almost 2 years using the app
July 6, 2021

The products are displayed randomly and you have to dig through the pile of products to find what you are looking for. It would be to group them into several categories

Over 1 year using the app
April 8, 2021

I have used eprolo as an alternative to aliexpress, they are a bit easier to use and have good shipping options on most products. they can do better with the quality of the product pictures.

Australian Offers Store
About 1 year using the app
Edited October 13, 2019

I use this app to process and manage orders. The shipping method without the express option takes forever to get your consumers their product, which upsets me, which is why I gave 3-stars.

United States
About 1 year using the app
Edited July 20, 2019

When the process works it’s great and orders are generally delivered within 10 days, but when it goes wrong it’s really bad and leads to a very poor customer experience. The fast delivery with Express shipping can take up to 4 days processing before even shipping the orders out which leads to long delivery times. Have also had several missing and incorrect orders shipped to customers.

Smart Gear Direct
United Kingdom
11 months using the app
April 7, 2019

I use this app to help me sell products on my website and so far I am satisfied and have not been disappointed at all.

C & S 4 Less
United States
9 months using the app
October 12, 2019

started off rocky however things turned around. my customers love the products. wish it didn't take that long to process. defeat the 5-8 shipping process even when I paid for express shipping

MSL Beautymore
United States
7 months using the app