Reviews (2,319)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product importing and order management, integrating smoothly with Shopify. They commend the responsive customer support and fast shipping times, which enhance both customer and merchant satisfaction. The app offers a wide product range and branding options like custom packaging, aiding in professional brand development. Competitive pricing and no upfront costs also contribute to better budget management and profit ...

November 14, 2024

It is very confusing on how to fulfill shipping after products are ordered through Shopify.

My Store
United States
19 days using the app
September 30, 2024

EPROLO-Dropshipping & Branding it's a good and easy to use app for online business store owners it has a lot of products on affordable prices , I recommend it a lot thanks to EPROLO.

GoldenTab
South Africa
3 months using the app
February 4, 2021

I was very excited about this app @ first, but there are some serious problems. First, if you live in an English speaking country, you need to do considerable editing of photos and text for your product information to make any sense. This is very time consuming. The biggest problem, however, is that after going though all of the trouble of editing and uploading products from this site, your ...

PetProductDelivery.com
United States
Over 1 year using the app
July 31, 2020

Eprolo seems like the perfect dropship app and I really wish it was. However, I just encountered a major flaw - They CANNOT source all the products it imports from Aliexpress AND you will only find out AFTER you actually have a customer make a sale!
I've imported numerous items from aliexpress with no mention that it cannot be sourced. I've promoted and paid advertising for these items, and ...

Pompous Peacock
Canada
8 months using the app
January 2, 2023

I was not aware of the process? in my store, nowhere does it say I needed to submit a fulfillment order. anyhow, hope i did it right?

PrepareLink
United States
6 months using the app
April 8, 2020

App looks beautiful easy to import products and images ...

But as per usual another Shopify app that lacks support. I am literally bored of seeing the same repetitiveness it bores me to tears. Messaged in twice one regarding products and two regarding my woocommerce store and getting software errors.

Not heard a thing back yet. Will be uninstalling, if there's no support there now I am not ...

Lookbeautyfied
United Kingdom
6 months using the app
Edited July 29, 2019

Great app easy navigated and friendly customer services who are also very responsive. Delivery time is great and help me secure my orders due to the quick delivery. Had a small problem with delivery but Paul was great as usual and sorted it out very quickly

UPDATE
This company is in a downward spiral what I loved about it no longer applies. Messed up a lot of my order recently and are full of ...

Wee Wendy Woo
United Kingdom
5 months using the app
November 15, 2019

I'll leave this here!

Free Shipping
United States via ePacket ▼
Estimated Delivery Time:7-20 days (Ships from China)
Processing Time2 - 3 Business days

I have go thru the description / 5-8 days delivery USA-UK i said great / .
I have checked over 20 items form last 4-5 minutes i haven't saw delivery from 5-8 day . no where near 5-8 days delivery ..

Yes indeed it has nice products and good profit ...

Eco Friendly And Organic
United Kingdom
4 months using the app
June 23, 2019

So for the second time I was told by several days later by customer service that a product cannot be shipped using express after 3 orders were already placed. Why is there even an option to have something shipped express just to be told days later and it can’t be. I also had a customer place a order on 6/12 and there is still no tracking info available and customer service has not responded to my ...

Mejor Electronics
United States
2 months using the app
Edited June 22, 2021

I am importing products and noticed some glitches in the system. The markups aren't working properly even though I have the rules preset in the system. Also if inventory runs out I have it set in the system for the products to be automatically removed from the store. Well these two features work for some products not all. I reached out to support to try to get help with these two issues and still ...

Greatness Manifesting
United States
About 1 month using the app