Sweet Shipping Cost , 168 reviews

Overall rating
4.3
Counts per rating level
  • 68% of ratings are 5 stars
    114
  • 20% of ratings are 4 stars
    33
  • 3% of ratings are 3 stars
    5
  • 5% of ratings are 2 stars
    8
  • 5% of ratings are 1 stars
    8
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to display estimated shipping costs upfront, potentially boosting sales by reducing cart abandonment. It's praised for its ease of installation, automatic connection with store shipping costs, and professional appearance. The app adjusts shipping costs based on customer location and is free, making it ideal for budget-conscious merchants. However, some merchants would like more customization options.

November 8, 2020

The app worked alright, however there was an issue where for some regions it would show the more expensive shipping option but the cheaper option for the other regions, randomly. Contacted the developers twice but haven't heard anything back. Was thinking of upgrading to paid version but i don't think i will now..

Fit Generation Apparel
New Zealand
10 months using the app
Sweet Ecom replied November 9, 2020

Hi!
We answered to your emails, please, check your spam folder.

Edited October 29, 2019

DEVELOPER ATTENTION This app was working perfectly, 5 stars, then it just stopped what can be done? I really want to continue with this app, please help I reached out and can't seem to get a reply DEVELOPER ATTENTION

KOVERED
United Kingdom
8 months using the app
June 3, 2020

the app doesn't work, I have sent an email to support, no response. Does not show in the front end. I was hoping it works, problem is no response from them.

Essentials Supplies USA
United States
7 months using the app
Sweet Ecom replied June 3, 2020

Unfortunately, we didn't received your email. Could you provide details to support@sweetecom.com ?

January 16, 2019

Love the idea of adding estimated shipping for a product on each product page. Love that the app is free. However, in my situation it is useless. Please be aware that if you use calculated shipping IT WILL NOT WORK! Hopefully they will be updating the app soon to make it work with calculated shipping or at least forewarn people that it only works in certain situations.

Especially For You Home Decor
United States
16 days using the app
February 9, 2019

the app is okay but does'nt display, FedEx, which i tried to contact their support@sweetecom.com but not working https://onlinefitnesshop.com

Onlinefitnesshop
United States
2 days using the app
Edited May 22, 2020

Did not work for my store. Easy to set up, but only estimates shipping from buyers address even if the package is being shipped elsewhere. Also did not work well with items of varying weights. An item weighing 1.5 oz had the same estimate as one weighing 8 oz. I guess it is true...you get what you pay for and this app is free. Hopefully it works better for your store.

SNARF FOODS™
United States
1 day using the app
Edited December 10, 2018

The app is straightforward and easy to install however, i tried to read estimations from my location, i added rates but it did not read them even after 2 hours of waiting. Also if you add to cart and then empty cart and go back to shop new items it will keep showing an alert on the checkout page that shipping method changed and shows the previous shipping amount of the items that were in the cart even though the total by shopify is correct. Needs improvement but it is much needed i hope you guys would fix this soon.

MinLubnan
Lebanon
About 3 hours using the app
March 11, 2019

Does what it says on the tin, but pretty much no customizing to be done here. The displayed widget has one design, in one size, and the options are limited to the icon, the currency symbol and the color of the border.

Lulla Doll by Roro
United States
11 minutes using the app
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