Reviews (3,189)

Overall rating
4.5
Counts per rating level
  • 61% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and ease of use in ensuring GDPR compliance. They value the free offering and customization options that suit various store needs, highlighting its straightforward setup and user-friendly interface. Key features like GDPR cookie consent are noted for their simplicity and effectiveness. The customer support team, including Jon, Therese, and Alex, is frequently praised for their quick and helpful responses, often resolving issues within minutes.

May 28, 2024

I needed some help and Therese gave me a clear explanation to solve my problem. It was fixed within minutes

My Store
Netherlands
4 months using the app
Nova Apps replied May 29, 2024

Thanks for leaving a feedback! We're glad we could swiftly resolve your issue. If there's anything we can do to improve your experience, please let us know!
- Kevin & Nova Apps Team

May 23, 2024

I had some trouble installing the app but Jon directed me to the problem, which was to do with enabling the app at my end in customisation of theme. All was then OK.
The customer support on the chat line was good, but the installation instructions when installing the app could have been clearer.

Online Aquariums
United Kingdom
About 2 hours using the app
Nova Apps replied May 27, 2024

Thanks for the feedback! We're glad we could help you sort out the installation hiccup. We'll definitely work on improving our instructions!
- Kevin & Nova Apps Team

February 16, 2024

Ho avuto l´occasione di scrivere con Jon per un piccolo problema dell´app, é stato molto gentile ed ha risolto il tutto molto velocemente.

The Pet´s Parent
Austria
Almost 2 years using the app
Nova Apps replied February 19, 2024

Kevin, sono di Nova Apps! Grazie mille per la tua recensione e il tuo feedback. Ho notato che ci hai assegnato 4 stelle sull'app. Ti chiedevi solo come possiamo migliorare la tua esperienza con l'app da parte del nostro team di supporto? 🙂 Ci piacerebbe ascoltarlo! 💓

February 3, 2024

Manchmal kleine Bugs bei der Anzeige auf der Website, aber läuft größtenteils ohne Probleme. Support hilft super schnell.

Lukas Lißewski
Germany
About 1 year using the app
Nova Apps replied February 5, 2024

Vielen Dank für Ihr Feedback! Wir sind an diesen Fehlern interessiert, aber es freut uns zu hören, dass unser Support-Team schnell weiterhilft. Ihr Feedback hilft uns, uns zu verbessern!
- Kevin & Nova Apps-Team

March 11, 2024

J'ai été satisfait du service à la clientèle. L'application est très bon et facile à utiliser.

Clic Modes
Canada
3 months using the app
Nova Apps replied March 13, 2024

Je suis ravi que vous appréciiez notre application et notre service client ! Si nous pouvons faire autre chose pour rendre votre expérience encore meilleure, veuillez nous le faire savoir.
- L'équipe des applications Kevin et Nova

November 14, 2017

Appli facile à mettre en place et à customiser, j'aurais aimé modifié aussi le CSS pour la taille et la police des caractères.

Nappevegetale
France
Almost 7 years using the app
December 2, 2017

Straightforward, simple and does it what it says.

For five stars though should allow positioning through app rather than any additional code change.

Orderdotbeer
United Kingdom
Over 6 years using the app
Edited May 28, 2019

App is great and is easy to use and setup. I'd like there to be further custom options like changing font and font size to give it a full 5 stars. The current font is too large.

MELANOBOOST
Australia
Over 6 years using the app
July 18, 2018

Good app, easy to use.
App can be improved by enabling a pre-view of what is being set up and more design option

Fioreurbano
Italy
Almost 6 years using the app
May 25, 2019

hello my friend, it's a good application, very good job for your application.
Thanks you very much.
BYE

Inaye
France
Over 5 years using the app