Overall rating
4.5
Counts per rating level
  • 59% of ratings are 5 stars
  • 29% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this tool for its easy installation and effective performance in adding a customizable cookie bar for GDPR compliance. The customer service team, including Trish, Carmel, and Jon, is highly commended for their prompt and exceptional support. Features like a live chat for immediate assistance and a tutorial video for easy usage are also appreciated. It's highly recommended for seamless cookie management.

November 3, 2022

I tested this app. Unfortunately it is not possible to create a cookie banner which is GDPR conform. It's not possible to give visitors the option to decline optional cookies.
Therefore there is a risk of getting fined.

Maldives Dreams
Austria
9 minutes using the app
Nova Apps replied November 3, 2022

Hi Maldives Dreams team,

Thank you for your feedback about EU Cookie Bar – and I'm sorry this app didn't mean your expectations!

Just for full clarification and transparency, using this app alone does not guarantee full compliance with GDPR. Our app is designed to pass user consent to Shopify. Each Shopify merchant is responsible for handling its own GDPR obligations.

https://help.shopify.com/en/manual/your-account/privacy/GDPR

Our app uses AI to pass consented information to Shopify via their consent tracking API. Your customers can give consent by clicking the button or click your shop’s privacy policy page for instructions on how to disable cookies.

Each Shopify merchant is responsible for posting their own privacy, GDPR policy and instructions on how to disable cookies in their privacy policy. This is noted on our app description and screenshots, however I just edited it to make it more clear.

https://help.boosterapps.net/article/2158-does-this-app-make-my-store-gdpr-compliant

Thanks again for your feedback and I reached out over email to help make things right.

Cheers,
James

June 21, 2019

Easy to use but not tested yet as the comment is mandatory before the installation, lets see how it works

Horticultura LED
Spain
Almost 4 years using the app
March 16, 2021

Whilst the app was user friendly and at first appeared to be working correctly, we have noticed that the app is stopping Google Analytics from tracking conversions

Urban Gifts
United Kingdom
5 months using the app
December 29, 2017

Stops download at 33%. And why does it need order information?

Techofyoung
Finland
Over 5 years using the app
August 8, 2019

It doesn't work. Impossible to finish the download..
This was recommended on youtube by a nice blogger. I Don't understand the bug!

Nomad Tribe Swim
Switzerland
Over 2 years using the app
Edited June 8, 2018

It doesn't seem to work. only pops up when it feels like it

Hemsley Organic
United Kingdom
Over 4 years using the app
August 12, 2018

writing a review before seeing the app in action is ridiculous.

Ryoko Bags Uk
United Kingdom
Over 3 years using the app
May 23, 2018

Not sure if it's working. I went through the set up procedure - but when I check my store - I do not see the pop-up. Spent 10-minutes on this so far. Is it working? don't know yet. I will revise this review if I get this thing to work.

Practical Disaster Planning
United States
Over 2 years using the app
April 18, 2018

Doesn't work for me i'm being forwarded to a blank page. You get an automated email saying they don't respond to this support you have to contact them through the app, the app forwards you here for support!

Lady Days Cloth Pads
United Kingdom
Over 2 years using the app
November 17, 2019

Easy to install and works just fine. As soon as a customer accepts the bar its not shown anymore.
But!! In the description nowhere is written if this app is actually blocking my cookies until the customer accepts. Without this information no serious eCommerce retailer should use this app. Because if the app does not grant this action it is illegal by EU law. Also the app would need a option where you can see who of your customers accepted and who didn´t (because if a customer decides that he does not want to agree to your terms anymore you need to be able to manualy delete the automatic cookie installation etc) for him).
In total - Nice free app because easy to use, but should not be used wihtout further infromation!

ByteyFrog
Germany
7 months using the app