Overall rating
4.5
Counts per rating level
  • 60% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its GDPR compliant cookie bar functionality and excellent customer service. It's praised for its ease of use, customization options, and ability to fix major cookie errors. The multilingual support team is known for their technical expertise, quick responses, and helpful tips for store improvement. The app is also easy to install and configure, with readily available support for any issues.

March 20, 2024

Alex and her team really helped me out after a major cookie error caused our site traffic to drop by 90%!

Thanks so much guys!

Novomins Nutrition
United Kingdom
Over 3 years using the app
Nova Apps replied March 25, 2024

Wow, we're so glad we could help get your site back on track! A 90% drop is no small feat to recover from. Thanks for the shoutout, and we're here anytime you need!
- Kevin & Nova Apps Team

April 12, 2024

簡単で使いやすいアプリです。
不明な点があった時も、親切に回答いただけました。

LEAF ENERGY(リーフエナジー)公式サイト
Japan
About 2 years using the app
Nova Apps replied April 15, 2024

ご意見ありがとうございます! 私たちのアプリが使いやすく、私たちのチームがお手伝いできることを嬉しく思います。 😊
- Kevin & Nova Apps チーム

February 27, 2024

very good

Bohotusk
United Kingdom
Over 4 years using the app
Nova Apps replied February 28, 2024

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & Nova Apps Team

March 28, 2024

Application simple et intuitive ! J'ai eu un problème avec un double affichage de la banner et Jon a été ultra réactif. Problème résolu en 10min je n'aurais pas pu espérer mieux.

Oria & Co
France
Over 1 year using the app
Nova Apps replied March 29, 2024

Je suis ravi que vous ayez trouvé notre application intuitive et notre assistance rapide ! Vôtre satisfaction est nôtre priorité absolue. Merci d'avoir partagé votre expérience!
- L'équipe des applications Kevin et Nova

March 7, 2024

My support person Therese was awesome! She went above and beyond to make sure that I got a tricky issue figured out. Support was very quick even though I contacted them at 3am in the morning. The app is easy to use and offers the needed customization settings without being overly complex.

Native Dog Food
United States
6 months using the app
Nova Apps replied March 8, 2024

We strive to provide our customers with efficient and reliable service around the clock, and we're glad to hear that we've exceeded your expectations. Thank you for the awesome review!
- Kevin & Nova Apps Team

January 31, 2024

Réponse rapide et efficace, merci Jon !

Nautistore
France
Over 1 year using the app
Nova Apps replied February 1, 2024

Vous êtes les bienvenus! Heureux de pouvoir vous aider rapidement et efficacement. Si vous avez besoin d'autre chose, faites-le-nous savoir.
- L'équipe des applications Kevin et Nova

April 7, 2024

Fast and professional help from Izzy

Perffugo
Lithuania
About 1 month using the app
Nova Apps replied April 8, 2024

We're thrilled you found our support fast and professional! Thank you for your kind words. Let us know if you need anything else! 😊🚀
- Kevin & Nova Apps Team

March 13, 2024

I could not get the cookie app to show on my website, but after chatting with Yaci- a very friendly support- the app was showing on my website. Thanks again Yaci for the Great Support.

hallomarena.nl - De Hipste en Leukste Trends en Gadgets Winkel
Netherlands
About 2 months using the app
Nova Apps replied March 15, 2024

So glad we could help you out! Thanks for the kind words. If you need anything else, we're here for you. 😊
- Kevin & Nova Apps Team

February 13, 2024

super

MagieSkin
Austria
5 months using the app
Nova Apps replied February 14, 2024

Thank you so much for the review! Feel free to reach out if you need help along the way!
- Kevin & Nova Apps Team

February 20, 2024

Fast reply and good informations bb

StyleKorean FR
Netherlands
3 months using the app
Nova Apps replied February 22, 2024

Happy to hear you found our replies quick and informative! Thanks for the shoutout. If you need anything else, we're here for you!
- Kevin & Nova Apps Team