Reviews (3,195)

Overall rating
4.5
Counts per rating level
  • 61% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and quick setup in managing GDPR cookie consents. It's free and offers essential customization options, effectively displaying consent banners across regions, as confirmed through VPN tests. The support team is also highly praised for their prompt, helpful service and availability for late-night live chat assistance, resolving issues quickly.

April 13, 2024

Great live chat customer support with Jon. Perfect !. Very reactive and solution found right away.

Majable
France
6 months using the app
Nova Apps replied April 15, 2024

Thanks for your feedback! We're thrilled our live chat support was able to assist you so efficiently. 😊
- Kevin & Nova Apps Team

November 26, 2024

perfect

FuzzTales
Italy
20 minutes using the app
Nova Apps replied November 28, 2024

We're thrilled you're loving our service. Let us know if you ever need anything—we're here to help! 😊
- Kevin & Nova Apps Team

April 25, 2024

A Huge Thank You to Therese!

I recently needed some assistance with the cookie bar app, and I was lucky enough to connect with Therese from customer support. I can't say enough about the positive experience I had!

In short: knowledgeable and professional, clear and patient explanations, and positive and helpful attitude

Thank you, Therese!

MarTierra
United States
About 1 month using the app
Nova Apps replied April 26, 2024

Thank you for the glowing review! We're so pleased we could assist you effectively. Your kind words are truly appreciated, and we're here for any more help you need!
- Kevin & Nova Apps Team

August 12, 2024

App is great. Needed help turning it on, Pol helped and was quick.

Fit Health
United Kingdom
26 days using the app
Nova Apps replied August 14, 2024

Glad to hear you're enjoying the app and our quick support! If you need anything else, just let us know. We're here to help!
- Kevin & Nova Apps Team

September 16, 2024

Jon was very helpful and so quick to respond when I was not seeing the cookie banner appear on my website. Thanks again Jon for your speedy help with this!

Billabone
South Africa
24 minutes using the app
Nova Apps replied September 17, 2024

Thanks for your feedback! We're glad we could help quickly with the cookie banner issue. Always here when you need us! 😊
- Kevin & Nova Apps Team

March 7, 2024

she helpt me better then i think she could and she gave me extra tips that helpt a lot

Bliskshop.nl
Netherlands
3 months using the app
Nova Apps replied March 11, 2024

So glad we exceeded your expectations and offered helpful tips! Your feedback is much appreciated. Thanks for sharing! 🌟
- Kevin & Nova Apps Team

March 29, 2024

Must have app, 100% recommend it. Izzy was really helpful with the live chat customer support

Gasstop
Italy
9 months using the app
Nova Apps replied April 1, 2024

Thrilled you love the app and found our live chat helpful! Thanks for the 100% recommendation. 😊
- Kevin & Nova Apps Team

April 2, 2024

First of all, it is a free app. It is great, I have no complaints.
I've tested the EU GDPR cookie bar with VPN. It works perfectly
The service officer EJ helped me within several minutes.
I would recommend this app.

Nuance Lab
Australia
About 1 month using the app
Nova Apps replied April 4, 2024

So happy you're enjoying the app and our service! Thanks for recommending us and for the awesome feedback. Cheers to your success! 🚀
- Kevin & Nova Apps Team

April 3, 2024

Works great and if you need any help the chat help is fast, friendly and very helpful.

Dewaro
Netherlands
3 months using the app
Nova Apps replied April 5, 2024

Awesome! We're proud of our quick and friendly chat support. Thanks for your feedback!
- Kevin & Nova Apps Team

August 20, 2024

Great support, thanks for helping out

Frendorf
Netherlands
About 2 months using the app
Nova Apps replied August 21, 2024

So glad we could help! Thanks for your kind words. If you need anything else, just let us know!
- Kevin & Nova Apps Team