Reviews (648)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its simple and effective GDPR cookie consent banner management. They appreciate its ease of setup, reliability, and bug-free operation. The app's free cost is seen as a significant benefit for compliance. Features like live support and customization options are well-received, with the support team particularly noted for their quick and efficient responses, especially via live chat.

May 30, 2025

Jon is nice and very helpful!

Kiwibit
United States
About 2 hours using the app
Nova Apps replied June 1, 2025

So glad you found our support team helpful! Thanks for the love—we’re here for you anytime! 😄
- Kevin & Nova Apps Team

October 25, 2024

Wonderful! It was a pleasant experience to contact the support team for help. The response was warm and efficient. Problem solved within 1 minute with the help of Alex. Thank you!

elenomad
Netherlands
About 1 year using the app
Nova Apps replied October 27, 2024

We're glad your issue was resolved quickly and that you had a pleasant experience with our support team. Thanks for letting us know! 😊
- Kevin & Nova Apps Team

February 6, 2025

Ottimo servizio di assistenza, rapido ed efficace. Grazie a Therese.

Valpescara Garden
Italy
Over 4 years using the app
Nova Apps replied February 7, 2025

Siamo così felici di sapere che il nostro servizio clienti è stato veloce ed efficiente. Siamo sempre qui per aiutarti, quindi non esitare a contattarci se hai bisogno di altro!
- Kevin & Nova Apps Team

January 22, 2025

Thanks to Jon for his quick and efficient help. My issue was resolved within a matter of moments.

Sew Sew Mellow
United Kingdom
40 minutes using the app
Nova Apps replied January 23, 2025

You're welcome! We're glad to hear your issue was resolved so quickly. If you need anything else, just let us know! 😊
- Kevin & Nova Apps Team

March 13, 2025

Ottimo, servizio TOP!

ClubSogno
Italy
Over 4 years using the app
Nova Apps replied March 17, 2025

Grazie mille! Siamo entusiasti di sapere che hai avuto un'esperienza eccellente. Se hai bisogno di altro, siamo sempre qui per aiutarti!
- Kevin & Nova Apps Team

June 24, 2024

Easy and quick setup, I had some issue due to my error for which I was assisted by Alex on a live chat. Great and immediate assistance, 5min and we were good to go thanks to her help!!!
Really appreciated

My Store
Italy
38 minutes using the app
Nova Apps replied June 26, 2024

We're thrilled we could assist you quickly and get everything sorted out! Thanks for your patience and kind words. Enjoy using the app! 😊
- Kevin & Nova Apps Team

July 18, 2024

Great customer service!
Alex is patient, kind and willing to help.

Instruction provided is easy to go over and check all steps are done correctly.

Thanks again!

Marukome
United States
About 1 hour using the app
Nova Apps replied July 22, 2024

Thank you for your kind words! We're glad our team could assist you. Happy to hear the instructions were clear and helpful! 😊
- Kevin & Nova Apps Team

September 16, 2024

Jon was very helpful and so quick to respond when I was not seeing the cookie banner appear on my website. Thanks again Jon for your speedy help with this!

Billabone
South Africa
24 minutes using the app
Nova Apps replied September 17, 2024

Thanks for your feedback! We're glad we could help quickly with the cookie banner issue. Always here when you need us! 😊
- Kevin & Nova Apps Team

November 20, 2024

Great support from Izzy, fixed the issue fast

Industry Superstore
United Kingdom
About 4 hours using the app
Nova Apps replied November 22, 2024

Thanks for the feedback! We're glad we could resolve your issue quickly. Reach out anytime you need assistance!
- Kevin & Nova Apps Team

March 2, 2025

Izzy è stata bravissima a risolvere il problema! Grazie

Rosso Donna™
Italy
23 minutes using the app
Nova Apps replied March 4, 2025

Grazie per le belle parole! Siamo così felici di sapere che il problema è stato risolto. Se hai bisogno di altro, siamo sempre qui per aiutarti! 😊
- Kevin & Nova Apps Team