Reviews (3,193)

Overall rating
4.5
Counts per rating level
  • 61% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its quick and helpful customer support, ease of use, and straightforward setup. It offers effective customization options and a hassle-free installation process. The app is free, making it ideal for small businesses or startups. Additionally, its multilingual support and proactive live chat feature enhance the user experience, making it a favorite among non-English speaking merchants.

March 28, 2024

Application simple et intuitive ! J'ai eu un problème avec un double affichage de la banner et Jon a été ultra réactif. Problème résolu en 10min je n'aurais pas pu espérer mieux.

Oria & Co
France
Over 1 year using the app
Nova Apps replied March 29, 2024

Je suis ravi que vous ayez trouvé notre application intuitive et notre assistance rapide ! Vôtre satisfaction est nôtre priorité absolue. Merci d'avoir partagé votre expérience!
- L'équipe des applications Kevin et Nova

February 13, 2024

Good app, works great, support answers all questions. :-)

Zubryla
Lithuania
6 months using the app
Nova Apps replied February 14, 2024

Thank you for the great review! We're thrilled you're enjoying our app and support. If you have any more questions, just let us know!
- Kevin & Nova Apps Team

May 31, 2024

Super easy to setup, great customer service. Had an issue initially with getting this working and their team contacted me in seconds.

Thanks!

Big Bear Sunglasses
United States
About 1 hour using the app
Nova Apps replied June 3, 2024

Happy to help! 🌟 We're here to make setup a breeze and solve any issues fast. Thanks for giving us the chance to assist you!
- Kevin & Nova Apps Team

May 6, 2024

Response in under 1 minute. Great advice and guidance. Highly recommend!

Little and Giant Explorers
United Kingdom
25 days using the app
Nova Apps replied May 7, 2024

Thanks for the high recommendation! We're thrilled you got quick and helpful advice. We're always here to assist!
- Kevin & Nova Apps Team

March 23, 2024

izzy was reliable and competent, I am grateful for her help and highly recommend her.

Stylozia
France
8 months using the app
Nova Apps replied March 25, 2024

Thanks for your kind words and recommendation! We're thrilled to hear you found our support reliable and helpful. Grateful for your trust in us!
- Kevin & Nova Apps Team

June 6, 2024

Merci Thérèse pour votre aide et votre réactivité. Vous avez été d'une grande aide face au problème que j'ai pu rencontrer quant à l'affichage de l'application sur ma boutique.
Grâce à vous, l'application marche à merveille sur mon site web.

Girlsospicy
France
About 1 month using the app
Nova Apps replied June 7, 2024

De rien ! Nous sommes ravis d'apprendre que l'application fonctionne désormais correctement sur votre site Web. N'hésitez pas à nous contacter à tout moment si vous avez besoin d'aide supplémentaire ! 🌟
- L'équipe des applications Kevin et Nova

June 6, 2024

Quick and great support, Izzy was really helpful.

NKV stuff
Spain
About 19 hours using the app
Nova Apps replied June 10, 2024

We're glad we could help quickly! Thanks for your kind words and for choosing us! 😊👍
- Kevin & Nova Apps Team

May 25, 2024

Rain hielp mij erg goed tijdens de set up van de banner!

ELEA
Netherlands
About 2 months using the app
Nova Apps replied May 27, 2024

Fijn dat we je konden helpen met het opzetten van de banner! Als u meer hulp nodig heeft, laat het ons dan weten. Ik ben u graag van dienst! 🚀
- Kevin & Nova Apps-team

June 3, 2024

Super gentilissima e paziente

Inglese di emergenza
Italy
4 months using the app
Nova Apps replied June 5, 2024

Grazie! Siamo lieti di poterti aiutare con pazienza e gentilezza. Facci sapere se c'è qualcos'altro in cui possiamo aiutarti.
- Team di Kevin e Nova Apps

February 27, 2024

very good

Bohotusk
United Kingdom
Over 4 years using the app
Nova Apps replied February 28, 2024

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & Nova Apps Team