Reviews (3,196)

Overall rating
4.5
Counts per rating level
  • 61% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and quick setup in managing GDPR cookie consents. It's free and offers essential customization options, effectively displaying consent banners across regions, as confirmed through VPN tests. The support team is also highly praised for their prompt, helpful service and availability for late-night live chat assistance, resolving issues quickly.

March 26, 2024

Jon from Nova helped me out with the issue I had; very fast to reply, he's been of great help. Thanks a lot.

MATILDE Skincare
Türkiye
22 minutes using the app
Nova Apps replied March 27, 2024

So glad we could help and you found our response quick! Thanks for the shout-out. We're here whenever you need us. 😊
- Kevin & Nova Apps Team

March 5, 2024

Reached out for help and Alex replied to me within seconds. She was super nice and helpful and the issue was resolved in no time :) Customer service 10/10 !

Elisoya Candles
United Kingdom
About 1 hour using the app
Nova Apps replied March 7, 2024

So happy to hear about your great experience! We aim for top-notch service, and your feedback is truly appreciated. Thank you!
- Kevin & Nova Apps Team

June 5, 2024

Customer Service from Jon was nothing short of excellent and efficient!

Thanks Jon!

Casa Mansio
United Kingdom
41 minutes using the app
Nova Apps replied June 6, 2024

You're welcome! We're glad we could provide excellent and efficient service. Don't hesitate to reach out if you need anything else! 😊
- Kevin & Nova Apps Team

March 28, 2024

Great customer support.

Shepards
Germany
7 days using the app
Nova Apps replied April 1, 2024

Thanks for the compliment! Our team is here for you anytime.
- Kevin & Nova Apps Team

June 9, 2024

Great app, simple, useful and compliant. Support team is even greater, quick responses and very resolutive.

Qelara
United States
33 minutes using the app
Nova Apps replied June 11, 2024

Thanks for the fantastic review! Delighted to hear you find our app useful. Our support team is always here to help. Cheers!
- Kevin & Nova Apps Team

March 18, 2024

Very quick response for help, thank you Alex van Booster. Very happy with this app!

Snap&Go
United Kingdom
41 minutes using the app
Nova Apps replied March 20, 2024

Happy to hear you're satisfied with our quick help and the app! Your thanks mean a lot to us. Enjoy and feel free to reach out anytime!
- Kevin & Nova Apps Team

May 9, 2024

Ottima app, e veramente un'ottima assistenza!!!

BARBAEBAFFI.IT
Italy
Over 1 year using the app
Nova Apps replied May 10, 2024

Grazie! Siamo entusiasti che tu apprezzi la nostra app e che trovi eccellente la nostra assistenza. Fateci sapere se avete bisogno di qualcos'altro!
- Team di Kevin e Nova Apps

May 8, 2024

App werkt naar behoren.

My Social Battery
Netherlands
About 1 year using the app
Nova Apps replied May 9, 2024

Fijn om te horen dat het bij jou goed werkt! Als u suggesties heeft of in de toekomst hulp nodig heeft, neem dan gerust contact met ons op.
- Kevin & Nova Apps-team

April 12, 2024

簡単で使いやすいアプリです。
不明な点があった時も、親切に回答いただけました。

LEAF ENERGY(リーフエナジー)公式サイト
Japan
About 2 years using the app
Nova Apps replied April 15, 2024

ご意見ありがとうございます! 私たちのアプリが使いやすく、私たちのチームがお手伝いできることを嬉しく思います。 😊
- Kevin & Nova Apps チーム

April 4, 2024

It works as intended and support is really quick and helpful :)

DI-Shop
Germany
17 minutes using the app
Nova Apps replied April 8, 2024

Thank you! We're delighted to hear you're happy with our product and support. Let us know if you need anything else!
- Kevin & Nova Apps Team