Omega GDPR EU Cookie Banner , 223 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
    211
  • 3% of ratings are 4 stars
    7
  • 0% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    2
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, user-friendly interface, and reliable performance. They value its customizability for brand alignment and effective GDPR compliance. Integration with other tools is seamless, particularly with the Facebook Pixel app. The customer support team is praised for their prompt and helpful service, with special mentions for Andy, Lynn, Tracy, and Joy. Merchants also highlight the app's affordability and live chat assistance.

June 28, 2022

Unfortunately I have to give this app 1 star. The support seems to be quick and responsive, but the app changed my theme code and disabled both my shopping cart and header menu, which is a real problem. Yet, I do not know if there are further issues.. Please verify with Shopify first that this app is compatible with your theme.

GrowTheGrove
Spain
1 day using the app
Omega replied June 28, 2022

Hello
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Our support team has just received your request about the app and replied to you. Please check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

January 29, 2020

The cookie bar is not displayed on my website, no matter how I edit the settings....................

Cannamania.de
Germany
36 minutes using the app
Omega replied January 29, 2020

Hello there,
Thank you for giving feedback.
I'm not sure the issue on your store, maybe the problem due to conflict js.
Could you please reinstall app and let me know. I'll check and fix this.

Regards,
Kien

1
1