Hextom: Countdown Timer Bar

Hextom: Countdown Timer Bar

Reviews (1,595)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales with customizable countdown timers that create urgency. They appreciate its user-friendly interface, ease of setup, and mobile compatibility. The responsive customer support and reliable performance across various promotions are also noted benefits. Additionally, its free plan allows businesses to try basic features without financial commitment.

May 9, 2018

Charge you while maintaining an illusion that it is free unless you buy premium stuff. IT IS NOT FREE AT ALL !!! Dishonest app.

Cuir Destock
France
22 days using the app
December 28, 2018

Le compteur ne s'affiche ni sur le pc ni sur mobile ? Utilité ? ssssssssssssssssssssssssssssssssssssssssssss

Lentopets
France
20 days using the app
June 24, 2017

This crap aint working at all what so ever.It never has and it never will.
Hexton never ever responds to messages,reviews and complants. I will now also compline to shopify.Now we will delete this crap. In my time of 60 yers I have millions of times seen this cind of customer service as well as respect from shopify it self and their app devellupers as well as from millions of other so called companys. Its all Donald Duck Thrumph mentalety. Now its more enough.Soon we are moving the entire webshop from this crap and over to some company that knows and understand what they are actually doing.

Gearfashion
Norway
18 days using the app
April 18, 2020

bad app

SterilBoxshop
United States
7 days using the app
October 29, 2019

the timer does not appear on my site
somebdy can help me
???????????????????????????????????????????

Victoria Moretti
France
5 days using the app
September 5, 2020

This app does not work well on iPhones and the only reason I downloaded it was because Shopify banned the best countdown timer apps and this was an alternative. But it doesn't work properly and the buttons don’t work on I phones: I also don’t like how they down have different countdown timer/clock options. I’ll keep looking for another timer app.

Shop Israella
United States
5 days using the app
Hextom replied September 15, 2020

Hi,

I'm sorry that you had trouble with our app. We tested on an iPhone and the Countdown Timer Bar on your website was displayed properly.

We tried to get in touch with you by email, using the email account you have registered with Shopify but we have not received a response.

If you are still having this issue, please let us know so that we can look into this further.

May 8, 2019

App is very glitchy and after deleting app, it messes up all the coding and if you email them to help you resolve or figure out, they will send out an automated email saying someone will get back to you shortly. I recommend you stay away from this app as it will change your coding even after deleting.

Friends and Folks
Canada
3 days using the app
Edited November 15, 2019

retry this app and didn't work and they ask me to pay for this.... that normal i can see the app instal on shopify too?

terranowaste
France
1 day using the app
June 21, 2019

Didn't work for my needs. I tried to use this app to put a countdown bar only on my customer's check out pages. I tried lots of methods and none of them work. I tried specifying the url using, mystorename.com/checkout. I also tried using the keywords in url methods, trying both the keywords checkout and checkouts. None of them worked. No bar is loading when on the checkout pages. So I am deleting the app. Especially since it charges you and it won't even work for what I need it to. So frustrating.

The Gadgets Gator
United States
About 1 hour using the app
Edited December 22, 2020

Doesn't work properly and so far no response from "support". So glad I didn't pay for it like it was forcing me to.

HugBug
Canada
30 minutes using the app
Hextom replied December 30, 2020

Hi, we're sorry that you had trouble with our app. We reached out to you by email and asked if you could reinstall the app so that we can investigate this issue. Often times, display issues are caused by a minor theme/app incompatibility that we are able to fix.

If you change your mind and decide to reinstall the app, please let us know and we will look into this for you.