Hextom: Countdown Timer Bar

Hextom: Countdown Timer Bar

Reviews (1,639)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
    1.5K
  • 7% of ratings are 4 stars
    119
  • 1% of ratings are 3 stars
    23
  • 0% of ratings are 2 stars
    8
  • 1% of ratings are 1 stars
    22
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales by creating urgency with countdown timers for promotions. They appreciate its ease of use, mobile responsiveness, and customizable features like colors, sizes, and fonts. The app is noted for its reliability, with no significant glitches reported. Customer support is also praised for being responsive and helpful, enhancing user experience and customer engagement.

November 29, 2024

Searchanise servers were down for one hour on BLACK FRIDAY, meaning zero products were visible on my store leading to many thousands in lost revenue. Good going guys!

LABEL MENSWEAR
United Kingdom
9 months using the app
November 5, 2024

Got charged despite having uninstalled the app

24 Supplements
Switzerland
8 days using the app
Edited November 19, 2018

Love this app, I use this bar for all kinds of stuff and the countdown clock is a great call to action. Not a bad deal for only $7 a month.

Update: after they changed the price to $10 its to over prices for what it does. Great app but is just way overpriced.

Further update, they raised the price 3 dollars and the app doesn't work as well. I am having issues with it displaying the correct colors.

ITS ALSO WORTH NOTING THEY ARE HARD TO REACH FOR SUPPORT.

Brothers With Glass
United States
Over 3 years using the app
May 23, 2018

THE APP IS NOT WORKING WELL ON IPHONE7

Wholesaleairtracks
China
About 3 years using the app
July 26, 2022

I Installed this app but it not shows... We are just billed for nothing.......l..........................................................................................................................................................................................................................................

TC Tests Only
United States
About 2 years using the app
Hextom replied August 1, 2022

I'm sorry that you had trouble accessing our app. We have not had any issues on our side so it's not clear what was causing this issue for you.

We have tried to contact you by email but we have not heard back from you. Can you please check your inbox or spam folder when you have time, and reply to us? You can also contact us by sending an email to help@hextom.com.

September 3, 2018

Would be great if it actually worked. Can’t even get the count down timer to correctly count down. You put it to count down to midnight every night and somehow it counts down to 1 AM instead no matter what I’ve tried to do. Absolutely garbage.

Cheeky Day
United States
9 months using the app
Edited February 3, 2019

I paid but i coudn't use the app, the customers service don't give money back if the app don't work. So you'd better use an other app.

Volty
France
7 months using the app
March 21, 2017

I have a free app that does this perfectly. Wish I had known this app was installed and charging me for months without my knowledge.

Puffer Cloud
United States
4 months using the app
November 23, 2017

Just got app. for BlackFriday/CyberMonday. Will see...

The Buildr
United States
2 months using the app
September 21, 2020

THIS APP IS HORRIBLE AND SO IS THE SUPPORT! Don't waste your time with them! The app keeps failing and the support is terrible.

Revitalizing Essentials
United States
About 1 month using the app
Hextom replied September 28, 2020

Hello Revitalizing Essentials.
We have attempted to contact you a few times, but could not get ahold of you.
Please check your inbox or spam folder for our attempts to contact you.
We would love to assist you.

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