Hextom: Countdown Timer Bar

Hextom: Countdown Timer Bar

Reviews (753)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
    706
  • 5% of ratings are 4 stars
    36
  • 0% of ratings are 3 stars
    3
  • 0% of ratings are 2 stars
    3
  • 1% of ratings are 1 stars
    5
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting store conversions by creating urgency through customizable countdown timers. It's versatile for sales, events, and product launches, with easy integration and various design options to match store themes. The customer support is responsive, assisting with custom code adjustments. Many merchants appreciate its simplicity and effectiveness, prompting upgrades from the free to the paid version.

November 29, 2024

Searchanise servers were down for one hour on BLACK FRIDAY, meaning zero products were visible on my store leading to many thousands in lost revenue. Good going guys!

LABEL MENSWEAR
United Kingdom
9 months using the app
Hextom replied December 29, 2024

Thank you for your feedback. It seems there may have been a misunderstanding, as your review mentions another app, Searchanise, which is not ours. Our app, Hextom Timer Bar, appears to be working well on your store and does not block your website or affect product displays.

We’ve reached out via email but haven’t heard back. If our emails didn’t reach you, please check your spam folder or contact us directly at help@hextom.com. We’re happy to assist and address any concerns you may have.

May 23, 2018

THE APP IS NOT WORKING WELL ON IPHONE7

Wholesaleairtracks
China
6 months using the app
December 7, 2016

I thought I'd like it but the fact that it doesn't automatically take the discount doesn't work well on mobile

Usa Ro Com
United States
22 days using the app
September 5, 2020

This app does not work well on iPhones and the only reason I downloaded it was because Shopify banned the best countdown timer apps and this was an alternative. But it doesn't work properly and the buttons don’t work on I phones: I also don’t like how they down have different countdown timer/clock options. I’ll keep looking for another timer app.

Shop Israella
United States
5 days using the app
Hextom replied September 15, 2020

Hi,

I'm sorry that you had trouble with our app. We tested on an iPhone and the Countdown Timer Bar on your website was displayed properly.

We tried to get in touch with you by email, using the email account you have registered with Shopify but we have not received a response.

If you are still having this issue, please let us know so that we can look into this further.

July 26, 2022

I Installed this app but it not shows... We are just billed for nothing.......l..........................................................................................................................................................................................................................................

TC Tests Only
United States
About 4 hours using the app
Hextom replied August 1, 2022

I'm sorry that you had trouble accessing our app. We have not had any issues on our side so it's not clear what was causing this issue for you.

We have tried to contact you by email but we have not heard back from you. Can you please check your inbox or spam folder when you have time, and reply to us? You can also contact us by sending an email to help@hextom.com.