Hextom: Countdown Timer Bar
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,674)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting sales by creating urgency with customizable countdown timers for promotions. They appreciate its user-friendly interface, which requires no technical skills, and commend the responsive customer support. The app's performance on mobile devices is noted, making it suitable for various promotional activities. Additionally, its reliability and a free version make it accessible for businesses on limited budgets.
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Searchanise servers were down for one hour on BLACK FRIDAY, meaning zero products were visible on my store leading to many thousands in lost revenue. Good going guys!
Thank you for your feedback. It seems there may have been a misunderstanding, as your review mentions another app, Searchanise, which is not ours. Our app, Hextom Timer Bar, appears to be working well on your store and does not block your website or affect product displays.
We’ve reached out via email but haven’t heard back. If our emails didn’t reach you, please check your spam folder or contact us directly at help@hextom.com. We’re happy to assist and address any concerns you may have.
Got charged despite having uninstalled the app
We’re sorry to hear about the charge issue after uninstalling our app. A refund was processed on November 5, 2024. We’ve emailed you twice to confirm receipt but haven’t heard back. Please check your inbox or spam folder, or feel free to contact us directly at help@hextom.com.
Love this app, I use this bar for all kinds of stuff and the countdown clock is a great call to action. Not a bad deal for only $7 a month.
Update: after they changed the price to $10 its to over prices for what it does. Great app but is just way overpriced.
Further update, they raised the price 3 dollars and the app doesn't work as well. I am having issues with it displaying the correct colors.
ITS ALSO WORTH NOTING THEY ARE HARD TO REACH FOR SUPPORT.
THE APP IS NOT WORKING WELL ON IPHONE7
I Installed this app but it not shows... We are just billed for nothing.......l..........................................................................................................................................................................................................................................
I'm sorry that you had trouble accessing our app. We have not had any issues on our side so it's not clear what was causing this issue for you.
We have tried to contact you by email but we have not heard back from you. Can you please check your inbox or spam folder when you have time, and reply to us? You can also contact us by sending an email to help@hextom.com.
Would be great if it actually worked. Can’t even get the count down timer to correctly count down. You put it to count down to midnight every night and somehow it counts down to 1 AM instead no matter what I’ve tried to do. Absolutely garbage.
I paid but i coudn't use the app, the customers service don't give money back if the app don't work. So you'd better use an other app.
I have a free app that does this perfectly. Wish I had known this app was installed and charging me for months without my knowledge.
Just got app. for BlackFriday/CyberMonday. Will see...
THIS APP IS HORRIBLE AND SO IS THE SUPPORT! Don't waste your time with them! The app keeps failing and the support is terrible.
Hello Revitalizing Essentials.
We have attempted to contact you a few times, but could not get ahold of you.
Please check your inbox or spam folder for our attempts to contact you.
We would love to assist you.