Reviews (167)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient event management and seamless Shopify integration, enhancing ticket purchasing for various events. It features user-friendly installation, instant digital tickets, and a smooth check-in process. The app is versatile, suitable for events of all sizes, and is supported by responsive customer service. Continuous updates ensure its reliability and cost-efficiency, making it a valuable tool for event management.
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Evey's customer support is excellent. They truly understand the importance of customer satisfaction and diligently worked to identify and resolve the problems. Thank you team! We look forward to execute our first event soon and hope it will go smoothly!
Desiconnectevents
Georgia
We're so glad to hear that you loved the customer experience! The Evey team had an amazing time providing support and your review definitely made our day.
Please let us know if you need anything else before your first event! Cheers!
The customer service whilst setting up my first event with the Evey app has been brilliant. Ron in particular was able to resolve an issue I was having incredibly quickly - thank you.
Hi Wentworth Garden Centre!
We're excited to hear that Ron was able to help you out! We know the importance of getting a prompt reply from support and we're glad that we were able to resolve the issue.
If you have any questions or need further assistance, you know where to reach us! Thank you for choosing Evey!
Helpful team, we're looking forward to trying Evey Events out :) The features they offer and the fees are competitive.
Easy to understand, intuitive interface, great support.
UPDATE: We have had various issues since writing this review, and we cannot get any of our issues sorted. There are limitations we are not happy with - for eg. we are not able to export a month's worth of orders - this seems like a basic function? The automated email reminders are not working with no timeframe for when this will be up and running again. We'll be lucky if its working within 12 months, as no one seems to care.
Hey Wheely Fun Club!
We're reaching out to see if we can help address the issues you've had, so sorry for the frustrations you've experienced.
We are going to do our best to make things right!
Ron was really helpful during the onboarding process. Always there to answer my questions promptly and with great detail. The app integrates seamlessly with my shopify theme.
Hi there Origine team!
I'm glad that Ron was able to help you out during your onboarding! He's an expert on the app and knows it inside out. I'll make sure that your feedback reaches him, it'll make his day for sure!
Please don't hesitate to reach out if you need further assistance!
The Evey app and support team are top-notch! The app does everything we needed and more. The customer service and support team is quick to respond, friendly, patient and most of all - helpful and effective. Thanks for a great app!
Very slow service! They charged me double for the same event. I contacted them for refund and still my problem isn't solved !!!
i installed the app, had a question, NEVER got an answer from EVEY. Reached out to Shopify, they referred me back to Evey, so basically, the run around. You are totally on your own if you use this.
In reply to the review feedback Evey left, please note, Evey did not reach out to us even after they acknowledge that we could not reach them in their review feedback. Another example of how they do not help. We really wanted to work with them but NEVER got a call or email from Evey.
Terrible experience. The app is good, but if you have questions; your event will happen first before you get an answer from them, it is so frustrating. I ended up deleting this app. And also technical issues happended, like people trying to purchase tickets from their devices and only worked on the laptop, no way! Or maybe was just me with these situations, I hope it works for others. Good luck!
We are so terribly sorry for your frustration, and our delay getting back to you!
We've reached out on phone and luckily were able to chat with you for almost an hour! Thanks for your time (and openness) today on our call. It was really helpful to talk through your challenges and I'm glad I was able to help you with a few items (even outside our app).
Now that we've spoken (about conflicts with some other apps you have, and potentially your theme), it seems we've ended in a good place, and will hopefully get to work with you again in Jan for your events top ensure set up of events works exactly as you expect.
This app has been a game-changer so far for our company! Prior to this, we were using Excel sheets to monitor and check in our guests with different ticket types. This caused so much confusion, frustration, and was extremely time-consuming. With Evey, all that hassle is eliminated. It's easy to create and merge existing events, upload event attendees, and customize their tickets. The Evey team is extremely helpful and responds in a timely manner to questions. I'm looking forward to trying out the check-in process at our upcoming event, but I am anticipating this will go smoothly!
Not that we hate excel (in fact, we love it), but... one of our favorite things to hear is that we've helped merchants manage events without over-reliance on spreadsheets.
They are hard to manage, scale and update. Especially in the middle of event registration!
We are so happy to have helped you, and make sure your events showed up as separate thumbnails. Also, we are even happier to help a women-run brand! 💪
Shoot us a note if you need help as you gear up for your upcoming LA and Scottsdale events (or others!)