Reviews (178)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying ticketing and event management, highlighting its customizable features such as QR code scanning and a check-in app that enhance attendee management. They value its seamless Shopify integration and user-friendly interface, suitable for all technical levels. The responsive and effective customer support also receives high praise, contributing to a positive user experience and merchant satisfaction.

November 10, 2024

This app WAS good... until now. They have implemented a change that forces a filter by month - if we don't have an event on in the current month, it just shows as 'no results' and looks as though we have nothing upcoming. The filter isn't obvious to customers - we've noticed a large drop in bookings, and been given overwhelming feedback by customers that it's not user friendly, having to go month by month until they find what they're looking for. SO so disappointed... with no plans to change it, we'll be looking for an alternative.

Art Parts Fine Arts Supplies
Australia
6 months using the app
Staytuned replied November 15, 2024

Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the recent changes to the event filter.

The previous behavior was unintended, and we've since adjusted it to better match the expected functionality for most users. We're also exploring ways to support both options to better serve your needs.

We'll reach out soon to discuss the next steps.

-Evey Management Team