Reviews (167)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient event management and seamless Shopify integration, enhancing ticket purchasing for various events. It features user-friendly installation, instant digital tickets, and a smooth check-in process. The app is versatile, suitable for events of all sizes, and is supported by responsive customer service. Continuous updates ensure its reliability and cost-efficiency, making it a valuable tool for event management.

March 23, 2018

I managed two stores. the first few events we ran worked fine. The setup was painless.
However, one event keeps every day drops the number of tickets available, to match the number that have been sold. So the store shows it sold out.
Problems come up with every app -- however the response from the developers has been abismal. To my initial cry for help I got a single response and they fixed the problem for the wrong event (which didn't have the problem at all) and then, I accidentally discovered -- in the wrong store.

by accident I discovered I have two events that i did not create in the wrong store that I can't delete.

Wierd things can happen with all sorts of apps. Responsive service is what makes the difference. After my events are done, i'll be looking for alternatives to Evey.

Bridges Canada
Canada
Over 1 year using the app
February 26, 2024

Evey has given our business the ease and peace of mind needed for the ultimate fan experience. We appreciate the expertise.

Phila Phoenix
United States
About 1 year using the app
Staytuned replied February 28, 2024

Thank you so much for your wonderful review Phila Phoenix team!

We're thrilled to hear your positive experience. Your appreciation means the world to us, and we're committed to providing an excellent customer experience!

If you need help with anything else, you know where to reach us!

May 19, 2021

I installed this app and love how many options you have! I also had some questions and they helped me within half an hour. Very good service and happy customer over here

Subtile-shop
Belgium
About 1 year using the app
April 11, 2023

Evey has been the ideal solution for selling tickets for our professional Sports Team! It integrates perfectly into our existing Shopify team store, and fans have been able to navigate tickets with zero issues. This low cost and low friction digital ticketing solution has been a massive win for us over the past few seasons.

Minnesota Wind Chill
United States
About 1 year using the app
Staytuned replied April 11, 2023

Thank you for this heartwarming review! We work very hard to improve and develop our app so we can provide amazing service to our merchants. Thanks for making our day!

Let us know if there is anything else we can help you with!

Edited October 19, 2023

Thank you for helping me with my issue in a timely matter!

EZticketz
United States
About 1 year using the app
Staytuned replied May 24, 2023

Thank you for this review! Our support team is glad to be able to provide the services you need.

Please touch base again whenever you need more help!

Edited August 21, 2018

Great App that mostly take care of everything. However, when numbers start to grow (7000+ attendees - Karukera One Love Festival), things can sometimes get messy (attendees export, ticket types, mails sent)

2 main effort points :
=> Checkin app (but hey, up to 1000 attendees, it should work fine. For our case, after the firsts tests, we went on a custom solution on this point)
=> There is no mail tracking / dashboard (when sending the attendees tickets)

The support is also reactive, when you manage to catch their attention. But, for 20$ a month / event, it's really worth the money

Karukera One Love
Guadeloupe
About 1 year using the app
Edited March 1, 2023

Couple of things. 1. RON IS AMAZING! and the whole staff is extremely helpful when needed. 2. This is a growing product. Remeber that. Problems could happen but they will work diligently to fix it.

If you're looking for a turn key solution, EVEY TICKETS is a great option!

Highspots Live!
United States
About 1 year using the app
Staytuned replied November 15, 2022

Thanks so much for using our app and referring folks to us. We hope your Wrestlecon events go so well!! 🤼

August 10, 2020

The Frosty Festival started using this app to sell tickets about 5 years ago. This app allowed us to switch from in-person ticket sales with "old-fashioned" tickets to online and in-person sales. Our customers enjoyed buying tickets online and we really enjoyed being able to see who purchased tickets, being able to re-send them their tickets, and being able to manage and download the lists.

Frosty Festival
Canada
About 1 year using the app
July 26, 2023

Helpful service with great customer support! Made creating my event tickets extremely streamlined and easy to track.

NUVITA
United States
About 1 year using the app
Staytuned replied July 27, 2023

Thanks for the review, Andrew! Our team had an amazing time helping you out today. We're glad to hear that we were able to provide you with the support you need.

Please let us know if you need anything else!

March 9, 2024

First off, if your business runs on high value events, this is an invaluable tool. The cost of the app justifies the means. For us, we run daily, low cost events that the surcharge eats heavily into any profits and bumping up daily prices is unrealistic. Also, the exponential cost to use POS integration makes the integration unattainable. The scanning ability does not work well with at-the-door purchasing or purchases within 15 minutes of the event. It takes a while to catch up with the app. With all that said, it is the easiest to operate and modify. We did have one display issue that arose with recurring events but it seemed to have resolved within 24 hours and support was responsive. It plays nicely with other apps you may have and doesn't try to reformat templates like some other apps. I just wish the costs associated with the solutions were more integrative and effective for businesses like ours.

By The Board Games & Entertainment
United States
9 months using the app
Staytuned replied March 11, 2024

Hi there!
Thank you so much for this thoughtful review. We are so happy to be "invaluable" to you! We'd love to chat with your team about the other points you shared - the day of tickets and price. We have reached out via email to set up a call. Very excited to chat and hopefully become more invaluable to you!
- Lauralynn at Evey