Reviews (181)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing buyer confidence and boosting conversion rates, especially for unique product businesses using non-specific testimonials. It features a user-friendly interface, easy installation, customizable templates, and photo review support. The app includes automatic review request emails and allows merchant approval before publication. Long-term users appreciate the responsive support team and continuous updates.

September 10, 2024

Its a very good app with not too many, bulky features. So what you really need as feedback tool you really have in one pocket. The support is very fast and all my matters have been always solved. Even they customized the to0l partly to my needs. So I am very happy with that.

TiccTacc
Germany
7 months using the app
May 20, 2025

easy to use

SACH JEWELS
India
10 minutes using the app
September 23, 2024

Very useful

GP Consultores
Mexico
10 days using the app
October 27, 2020

We've used this app for 4 years now, and just recently we had a bit of a hiccup with it, but Kemi was really responsive with a solution!

R2 Manufacturing
United States
Almost 4 years using the app
Edited February 22, 2023

Always available, and always willing to go the extra mile with custom code. Have been working with the team at Creden's for years now and am always truly impressed with the response and service. Big thank you guys, very much appreciated. Kind regards, Gayle

UWDOGS
Australia
About 3 years using the app
June 11, 2020

This is a quality app, and the support is excellent. I had a problem and they responded very quickly and corrected it.

The Vintage Outlet
United States
About 3 years using the app
December 25, 2020

We've been using this app since December 2017. It has changed much since then, but the main functionality only improved. The lazy loading script helps our website remain lightweight and doesn't impact the loading time much. Our customers love inspecting our review section, there are a lot of photos with interesting designs and setups. The only inconvenience with the plugin comes when you want to view big original photos uploaded by customers. The app uses only 480x480 thumbnail size images. We do a workaround by reuploading customers' images to our 'files' section of Shopify and assigning their URL in each of the reviews manually. Would be nice if this was done automatically.

Specter Custom Mousepads
Canada
About 3 years using the app
Edited May 1, 2020

I've been using the app now for a few years and am very happy with it and the customer service.

Konacave
Germany
Over 2 years using the app
May 28, 2021

Very happy! Prompt support. Absolutely quick support and help in setup. Pleasure to work with their team.

QualityDiam
Belgium
About 2 years using the app
Edited July 24, 2020

Two years down the line and I'm still very happy with this app. It works perfectly. The support from Kemi is brilliant, I recently needed a slight placement adjustment and wanted a clickable link adding and it was done in a couple of hours. I can highly recommend the team and the app :-)

This is an update on this app which I have had for almost a year now. I get reports from buyers saying reading the reviews has given them confidence to buy from my site. I recently had a weird issue but the tech support was at hand and although it took a couple of days they resolved it and kept in touch.

Below is my original review :
I'm really happy with this app. I needed a straight forward review page app rather than a product review app as all my products are unique. I spent hours searching and trying out various different apps none of which suited. It is very easy to set up with different templates and customisations. If you have similar requirements look no further just get this!!!

Vintagejewelbox
United Kingdom
About 2 years using the app