Reviews (465)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business credibility and increasing conversion rates by showcasing customer testimonials effectively. It features a user-friendly interface, easy setup, and customizable options like testimonial sliders and photo additions. The app also supports a dedicated review collection page, ideal for unique products. Merchants praise the reliable performance, smooth integration, and responsive customer support that often assists with personal adjustments and setup.

Edited June 7, 2019

The app is easy to use and their customer support was very helpful and responsive with setting it up on my page!

Bobbie Girl
United States
Over 1 year using the app
Edited April 17, 2017

The app is very basic, and very easy to use. It allows customers or you as an admin to enter testimonials which can be embedded on the homepage which you scroll through, and/or on an independent testimonials page. Overall, it works pretty well and offers what I'm looking for for a good price. Here are the downsides

1. Very few things you can customize. They have a few different templates for the reviews, and you are not able to edit them. Some colours you can change, but some you can't. Can't edit slide speed (you can only enable/disable it altogether)

2. Had some theme-specific issues with integration. The testimonial script was partially overlaying my footer and could not fix this without liquid code modifications

3. There are some bugs. For example, it doesn't populate apostrophes in the text. They'll automatically be removed. Also had title-naming related issues. Wasn't allowing me to put 'Testimonials' as a title but other titles working fine.

Overall a good basic app though

Sharpsense
Canada
8 months using the app
Edited April 11, 2022

Credens is a really well thought out app. Support are responsive to customers needs also. Previously it had a limitation which mean't I couldn't use it (the review emails were being sent out relative to order placed rather than order fullfillment date), but credens took on board the feedback and actually over delivered with a solution that actually added a lot more useful functionality. Some additional testing was required however as the added components did not work initially. This mean't that the app did not work for several months

mk whistles
United Kingdom
7 months using the app
Expert Village Media Technologies replied October 5, 2021

Thanks for this honest and so valuable feedback. Our team is working on it and will rectify based on these suggestions. Its so nice to hear such feedback which allows us to further update our app and add more value for the brands like you. These things will be updated asap in app and we will notify you and all users.
Thanks again for the insights. :) 🚀🔥🚀🚀🔥🚀

October 2, 2018

Excellent app & support from Kemi and his team. Almost a perfect app for testimonials and product reviews :)

THE AFRICAN EYE
New Zealand
6 months using the app
July 7, 2017

We began using the Testimonials Showcase app a couple of months ago. Overall, we're very happy with it! The customer service has been excellent, and the app does exactly what we need it to do. You can view how it looks on our store here https://highsocietycanine.com/

Highsocietycanine
United States
5 months using the app
August 5, 2020

I haven't actually received any reviews yet, so I can't comment on that; however, the customer service so far is excellent. I had an issue with the review option showing up on product pages with variants and it was resolved very quickly.
Not necessarily a negative, but one thing to note is that the free version is for up to 50 orders, not 50 reviews. So you could have no reviews yet still exceed the limit for the free version.
I am excited to get some reviews and see this in action!

JOVILLA WHITE
United States
4 months using the app
February 4, 2024

Straight forward

iderl
Australia
3 months using the app
July 25, 2023

As a fashion stylist, I am constantly on the lookout for stylish and functional bags that will meet my demanding needs. The Hudson bag from Lilac Express is a recent discovery that has quickly become my go-to bag for everyday use.

The Hudson bag is made of high-quality leather and features a sleek, minimalist design. It is the perfect size for carrying all of my essentials, and the removable strap makes it easy to wear as a crossbody or shoulder bag. I also appreciate the fact that the bag has a top zip closure, which ensures that my belongings are secure.

I have been using the Hudson bag for several months now, and it has held up beautifully. The leather is still soft and supple, and the stitching is still intact. I am confident that this bag will last for many years to come.

If you are looking for a stylish and functional bag that will make a statement, I highly recommend the Hudson bag from Lilac Express. It is the perfect bag for everyday use, and it is sure to turn heads wherever you go.

lilacexpress
Spain
3 months using the app
February 23, 2024

its good app

Galactic Hood
India
About 2 months using the app
July 20, 2023

worked with one of the customer service team members - Vishal, quite helpful dude, and i managed to solve my issue with the placement of the testimonials

Khadz™
United Kingdom
About 1 month using the app