Reviews (49)

Overall rating
4.1
Counts per rating level
  • 80% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 6% of ratings are 1 stars
April 17, 2024

Selten bekommt man so einen Top Service! Derr Herr T.H. ist beeindruckend!

Casa Moro
Germany
20 days using the app
March 16, 2017

Excellent App for EU-ID. Very good and fast support, service. Thank you :-)

Solar Pur
Germany
Almost 8 years using the app
May 29, 2019

When we first decided to move our web site to a hosted service we put Shopify at the top of the list but then had to strike it off due the fact that it couldn't handle the EU requirements for VAT. Exemptify changed that and made it possible again. Exemptify handles B2C and B2B VAT both for EU and non-EU customers, Support has been absolutely brilliant, with Thorsten fixing our theme to display the price properly within a couple of hours of us asking. I honestly have never received such amazing support.

Homechip Ltd
United Kingdom
Over 5 years using the app
July 1, 2021

App is easy to configure and works great, also with the new EU tax regulations starting July 2021. The fastest and most uncomplicated support so far. Thank you.

eigensinnig wien
Austria
About 4 years using the app
April 28, 2017

Great app! It settles the issue with Shopify not being designed for EU tax exempt customers. Plus Thorsten is extremely helpful! Just perfect!

Wworkwear
Finland
Almost 4 years using the app
June 10, 2022

Been using this app for a while now and despite a few hiccups in my configurations its now working great! We had a small issue at the cart page recently due to a recent shopify update and the support team replied to my query within 10 minutes and within 30 minutes they connected as a collaborator and the issue was resolved, excellent support service thank you.

Alans BMX
United Kingdom
Almost 4 years using the app
October 26, 2017

Thorsten is an absolute star - fantastic customer service. He was swift at getting things done and totally patient with all my questions.

I'm based in the UK so it was frustrating with the whole VAT issues - if you want to be able to show your products in the UK with VAT but enable your international customers view and purchase without then this is the app for you. It works great. I'm very happy.

Thanks again!!

Swannack Made Shop
United Kingdom
Over 3 years using the app
September 15, 2017

Installed this app yesterday on our site www.winchshop.co.uk, had quite a few problems with integration due to theme we were using, contacted Thorsten from extensions@modules4u.biz and he has done a 5* service sorting all the problems, would recommend as a great addition to your site.

Dave
UK Based

Winchshop
United Kingdom
Over 3 years using the app
June 20, 2018

At www.replicaparts.co.uk we trade with restoration companies throughout the world.

The features we needed included:

- Understand which counties are exempt from VAT
- Zero rates taxes as required
- Enables easy vat/eu registration number validation
- Good value

Exemptify allows us to manage EU VAT in Shopify.

Replicaparts Co Uk
United Kingdom
About 3 years using the app
January 31, 2018

I've just set this up, with Thorsten's help on one aspect I was struggling with to do with the comma vs dot question as the decimal point. Actually it is explained in the "documentation" section but I hadn't spotted it. The app seems to do exactly what I wanted and Thorsten replied to me within a very short time, thanks!

Carbodeon
Finland
About 3 years using the app