Exemptify , 48 reviews

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 4% of ratings are 1 stars
November 28, 2023

Getting the app to function correctly has posed some challenges. The VAT was accurately deducted from the prices, but unfortunately, it was added back in the final step of the payment process. Currently, it seems to be working (after assistance from customer service), though it doesn't appear very stable. Unfortunately, we have been unable to determine the source of the error.

LashBox LA - Deutschland
Netherlands
11 days using the app
July 20, 2020

Concept of the app is great but unfortunately prices in Shopify must be net of VAT. If this had an option to deduct VAT from the price rather than only add VAT then it would have been fantastic. If you are in the EU and your prices are already net then this is great.

eZoneTrading
United Kingdom
11 minutes using the app
daxanema replied July 20, 2020

Hi, I understand that the requirement of having net prices is inconvenient for some merchants. However, there is nothing I can do about that as Shopify itself cannot deduct taxes if the prices already contain them.