Reviews (31)
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5 stars because of the excellent support! The app works very well and does its job. I had troubles with importing the customers VAT to our invoice system, but Exemptify Support respondend fast and helped with all issues!
I used Exemptify to help me display prices on my e-shop with VAT included as most of the customers come from EU but still be able to exclude VAT for the ones coming from non-EU countries. I was absolutely amazed by the help of Thorsten from Exemptify who went beyond a standard customer service and helped me to fix all needed settings to make everything work the way I needed. We exchanged a large number of emails during one evening and all was quickly done. I would definitely recommend the app not only due to the very good functionality but also due to this nice consumer experience! Thanks a lot again!
Installed this app yesterday on our site www.winchshop.co.uk, had quite a few problems with integration due to theme we were using, contacted Thorsten from extensions@modules4u.biz and he has done a 5* service sorting all the problems, would recommend as a great addition to your site.
Dave
UK Based
Incredible good app for those who want to be setup for sales in Europe and Export.
Easey to install, easy to setup pf VAT taxes and direct assitance if necessary.
I gif it 5 stars!!!
They are amazing! The app it self is great, customers services are the best I have ever worked with shopify. I wish these guys the best!
Mit dieser App haben wir endlich eine Lösung gefunden, die technisch auch funktioniert. Kein Problem in Verbindung mit Bruttopreisen und funktioniert in Verbindung mit der App easybill, die wir für die Fakturierung verwenden. Neben dem steuerfreien Einkauf sind auch Rabatte möglich. Neben der Angabe der Bruttopreise, die wir für die Endkunden benötigen, ist parallel die Angabe der Nettopreise möglich, was für unser B2B Kunden perfekt ist.
Der Support ist außerordentlich kompetent, schnell und lösungsorientiert.
Getting the app to function correctly has posed some challenges. The VAT was accurately deducted from the prices, but unfortunately, it was added back in the final step of the payment process. Currently, it seems to be working (after assistance from customer service), though it doesn't appear very stable. Unfortunately, we have been unable to determine the source of the error.
This app is essential to any shopify store in the EU...
Also, now this app can display the ex vat price in a smaller font. For me this was the most important update, and very happy to see it implemented.
Concept of the app is great but unfortunately prices in Shopify must be net of VAT. If this had an option to deduct VAT from the price rather than only add VAT then it would have been fantastic. If you are in the EU and your prices are already net then this is great.
Hi, I understand that the requirement of having net prices is inconvenient for some merchants. However, there is nothing I can do about that as Shopify itself cannot deduct taxes if the prices already contain them.
Applied for a demo, installed it but it did not work for me. In particular when wholesale customers were logged in. So I mailed the developer to see if there were known issues with wholesale apps. The reply was very rude and basicly said the app was perfect so it could not be. No effort at all into searching what it could be. It might be a good app if it works, but not paying for a customer service like that.