EXPORT OrderPro: Order reports , 110 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
    102
  • 3% of ratings are 4 stars
    3
  • 1% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    1
  • 3% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient sales and order report management. They appreciate the intuitive report builder, automation options, and variety of export formats. Key features include product images in reports, custom columns, and the ability to rename column headers. The app is praised for its excellent customer support and is particularly useful for high-volume businesses. It offers capabilities to export all line item properties, product variant thumbnails, and orders to an FTP folder for ERP system integration. Merchants value its time-saving features like automated report scheduling and hourly order exports. It's recognized for its versatility, reliability, and ease of use.

July 19, 2023

Normalmente funciona bien, pero hoy día 19 de Julio de 2023 no esta funcionando, la pagina para seleccionar los pedidos sale en blanco y no te deja ver los pedidos para seleccionarlos, el soporte nunca contesta. Así es dificil para poder sacar los envios a diario.

cocuisine
Spain
Over 2 years using the app
menelabs replied July 20, 2023

Hi,
19th of July was a very stressful day to all of the application developers because the Shopify API had a major problem with the Order API, it returned 0 orders in the majority of the requests.

This was not problem with my application, but I implemented a workaround in about 4 hours after I discovered the problem. By now the Shopify API is back to normal, the application was live and working way before Shopify addressed the issue.

In that day I replied to hundred of mails and skype messages, I have replied to both mails you send me, from the support dialog and to the direct mail. Maybe both mails are in the spam folder. I am sorry for that.

Can you please check your spam folder and add me to the trusted senders so you wont miss any future mails I send you?

Thank you for your support all these years!
Menelaos

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