Reviews (110)

Overall rating
4.3
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for efficiently handling large and complex order imports, especially during busy periods like the holiday season. Its template system and intuitive data mapping features support various platforms, including WooCommerce and Magento, making the import process smoother. The flexibility to test and delete imports without penalty is particularly appreciated, allowing for necessary adjustments before finalizing. Customer support is consistently recognized for being responsive and providing personalized assistance in data mapping and troubleshooting.

Edited April 1, 2020

First Shopify review I ever left: EZ Importer rocks!! There are some real great minds behind it. Well done guys!

VVandr
United States
11 days using the app
May 15, 2020

I can't say enough about the customer service. I was struggling to map the fields and was about to give up, but Elizabeth was kind enough to do the mapping for me! Now the app works exactly the way I need and is going to make organizing my partnerships and their orders much easier. Highly recommend. Thank you!

Yugen Tribe
United States
11 days using the app
October 7, 2020

Elizabeth was soooo helpful in getting my orders imported :) Thank you so much for everything, I highly recommend this app!

ARMYMERCH
United States
11 days using the app
July 20, 2018

It's not cheap, even after special pricing for volume, but it's a solid app that does exactly what it advertises.

After a few days of cleaning and arranging our data and a couple of quick fixes helped by the solid support, we had no trouble importing ~90k orders into Shopify in about 36 hours.

One suggestion: let us input default values for fields directly from mapping, so we don't have to add for example a long column with the same country code in every cell. But still 5* and highly recommended for big order imports.

Mobexpert
Romania
9 days using the app
October 26, 2022

Really good app. Had some issues trying to set up the import correctly, but they offer an amazing customer service. Elizabeth really helped me figuring out the best way to import our orders from our old Shopify account to the new one.

Hoek Home: Furniture, Simplified.
United States
8 days using the app
March 7, 2018

This app is remarkable! It delivers on what it says it will, is very easy to use, and the support is off the charts in terms or responsiveness, friendliness, and prompt issue resolution/troubleshooting.

Solid app; beats out any alternative out there.

Reviveskincare
United States
8 days using the app
July 8, 2020

A lifesaver! I needed to take an external excel sheet that was ONLY names and addresses (thousands of them) and turn it into actual orders in my Shopify store. Their support team (shout out to Elizabeth!) helped me every step of the way. It's not like some apps where you have to "learn the app" - they do all of the footwork for you. They answer emails promptly and work diligently until your desired outcome is achieved.

Mike Doughty Store
United States
8 days using the app
March 26, 2018

We had a huge number of orders to import from a diversity of sources. This could've been a huge headache with lots of opportunities for mistakes, but EZ Importer made quick work of it, and Ralph was *exceptional in his support, even creating the first mapping for us and explaining each step and potential 'gotchas' along the way. His responses were always clear, articulate and thorough — and incredibly fast! No brainer to use this for our imports going forward. Great software, great support.

Julian Bleecker
omata.com

Shopomata
United States
6 days using the app
July 17, 2017

This app saved me so much time and trouble. With help of the awesome support, it was a breeze to import 1000+ orders out of my lightspeed shop into shopify. Recommend highly!

Enjoy Divine Nature
Netherlands
5 days using the app
August 9, 2018

This app is the best. Simple and easy, it import all my orders from another platform in short time.

Washiwednesday
Singapore
4 days using the app