Reviews (110)

Overall rating
4.3
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for efficiently handling large and complex order imports, especially during busy periods like the holiday season. Its template system and intuitive data mapping features support various platforms, including WooCommerce and Magento, making the import process smoother. The flexibility to test and delete imports without penalty is particularly appreciated, allowing for necessary adjustments before finalizing. Customer support is consistently recognized for being responsive and providing personalized assistance in data mapping and troubleshooting.

June 24, 2020

This app was great in helping us import our crowdfunding orders for tracking in Shopify! Their customer service is AMAZING - quick and super helpful!

alder apparel
Canada
3 months using the app
March 12, 2019

Definitly the best customer service ever met on the platform.
Ralph was fast, accurate and very helpful.
Definitly recommanded for multiple platform sellers

BigStuffed
France
3 months using the app
April 8, 2021

HIGHLY RECOMMEND! Problem solver and game-changer for all our affiliate accounts on drop-ship orders. I receive orders overnight from partners and just upload into EZ importer and voila it goes right into my Shopify. They helped me set it up too which was fantastic.

The Brrrn Shop
United States
3 months using the app
November 17, 2018

Excellent app - makes the task of migrating from another e-commerce platform (Squarespace in our case) to Shopify very straight forward - customer profiles kept intact and Shopify analytics fully populated with historic orders.

Ralph is also super responsive with any queries you have. Everything essentially worked perfectly. The app is quite dependent on the quality of data you have - the better quality the data, the better the import!

Dr Sam's
United Kingdom
2 months using the app
Edited July 11, 2018

We were having trouble finding a solution to import the number of customer orders from our old site to our new site - and it is pivotal to our loyalty program. EZ Importer was exactly what we were looking for and solved all of our needs!
Data mapping is confusing but the owner Ralph was extremely helpful and walked me through every step of the way. He was so nice and accommodating, even offered to be available if we needed his help over the weekend. He was also extremely responsive to all of my many questions and did specific mapping for our store. Cannot recommend highly enough - great app - did what we needed it to do with amazing support. :)

Heritage Foods Usa
United States
2 months using the app
June 21, 2023

I panicked when I found out you could not import orders from Shopify and was so happy to find EZ Importer. I had some difficulty properly mapping the fields but Elizabeth was a lifesaver. She was beyond helpful and super responsive. Thank you for an amazing app and customer service.

Mani Muse
United States
2 months using the app
March 3, 2023

Elizabeth in support has been super helpful at getting us up and running and addressing the issues we were having. The app isn't perfect with importing orders between Indiegogo and Shopify, but it has certainly helped streamline our fulfillment process.

Kineon
United States
About 2 months using the app
August 1, 2019

I used this app to import over a thousand orders from Magento. It worked as described. No issues. Saved a ton of time.

SomethingTrendy.com
United States
About 2 months using the app
June 1, 2022

The app is great and helps our work easier. 100% recommend if you migrate your website to Shopify. The support team replies to emails in a timely manner .

ChinaHobbyLine
Hong Kong SAR
About 2 months using the app
August 14, 2019

This app is exceptional - it requires a really fine understanding of the details, but you should care about that if you're doing something serious like importing orders.

Even more importantly, the support is amazing. I worked with multiple people when dealing with a complicated migration and found them to be knowledgeable and willing to help. Huge fan.

Sweatshield Undershirt UK
United States
About 2 months using the app